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favorite this post Customer Service Representative-Summer Help (805 Henderson Blvd., Folcroft) hide this posting unhide

805 Henderson Blvd.

(google map)

compensation: 14.00
employment type: full-time

Response Team 1 is a national leader in multi-family residential property restoration. Some of our services include: carpet cleaning/restoration, tub refinishing, water and fire damage emergency services and mold remediation.

We are currently searching for a Customer Service Representative to assist with calls during our busy summer season. This is an excellent opportunity for a qualified candidate with strong client service, computer and phone skills. The ideal individual will also be detail oriented and enjoy satisfying customers.

The Position

The Customer Support Representative is the in-house link between our customers and our Response Team 1 technicians. The Customer Service Representative will field all customer order requests, handle any customer concerns or questions and communicate any changes or updates with the technicians. This is a full-time summer position, with an immediate start date, pay rate of $14 per hour. There may be a possibility of permanent part time hours continuing in the fall. The hours may vary, but will fall between 7:30 am and 6:00 pm, M-F, with some overtime needed.

Responsibilities

• Field all incoming customer order requests.
• Maintain company database (NetSuite) through order entry and customer updates.
• Input daily management and sales customer calls and updates.

Requirements
• Have an exceptional phone presence and a customer building attitude
• Be detail oriented to ensure orders and billing information are correct
• Must be proficient in MS Office (Outlook, Excel, Word)
• Able to perform all duties with minimal supervision
• Multi-task with the ability to prioritize large volumes of work.
• Legally eligible to work in the United States.
• Must pass a criminal background check and drug screen.
• Professional business casual attire.
Response Team 1 is an equal opportunity employer.
805 Henderson Blvd, Folcroft, AP 19032
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6894935867

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