craigslist | technical support jobs in philadelphia

Solar Support / Install & Maintenance (Mid Atlantic Region)

2009-11-10T16:16:35-05:00

Licensed Electrical Contractor, and or a HVAC Professional.
Duties performed; Service and Support of Large Scale Power Plants.
Strong Electrical and Thermal Back Ground.
Applicant must possess a strong industry working knowledge of DX Systems, Chiller and Distributed Cooling and Heating Plants.

Progressive Growing Company, Training Provided for Job Specifics of State of the Art Technologies.

Flexible work hours, hiring both full time and part time.
Heavy Equipment Experience Preferred.
Construction background a strong plus.
Carpentry Skills also a strong plus
CDL Drivers License.

Data Base Systems Programmer (2561 Bernville Rd, Reading, PA)

2009-11-10T12:17:50-05:00

Boscov's Department Store
Information Technology Division
2561 Bernville Rd., Reading, PA

DATA BASE SYSTEMS PROGRAMMER

FUNCTION:
Responsible for the maintenance and support of DB2 and IMS systems software in a ZOS mainfram
environment along with vendor tools used to support the environment.
This position reports to the Director of Data Base Administration.

RESPONSIBILITIES & DUTIES:
1.Maintain current levels of the DB2 and IMS systems software by applying maintenance releases
and performing version upgrades as necessary.
2.Maintain current levels of the IBM and BMC vendor tools software used to support the
DBMS systems by applying maintenance releases and performing version upgrades as necessary.
3.Perform regular tuning of the DB2 and IMS systems using standard tuning practices as well as taking
advantage of new tuning techniques and enhancements whenever possible.
4.Perform problem determination and resolution as needed as well as interacting with the DBMS vendors as required.
5.Maintain adequate backup and recovery policies as well as testing these policies at our Disaster Recovery site.
6.Assist database administrators in implementation of changes and enhancements as needed.
7.Monitor and assist database administration to resolve data base software problems.
8.Provide support on DB2 distributed platform as needed.
9.Participate in 24X7 on call pager rotation.
10.Complete additional tasks as assigned.

RECOMMENDED KNOWLEDGE, SKILLS, AND ABILITIES:
1.Knowledge of current DB2 and IMS systems software and sufficient technical knowledge of the
hardware and operating system to maintain an efficient DBMS environment is required.
2.Knowledge and use of IBM and BMC vendor tools used to support the DBMS environment.
3.Ability to communicate and listen effectively.
4.Ability to develop and document system backup and recovery procedures.
5.Knowledge of database security theory and practice.
6.College degree in Computer Science or equivalent.
7.Five to ten years of related experience.

If you meet the above requirements and are looking for a rewarding career in a progressive
IT Department send resume to careers@Boscov�s.com .

Boscov�s offers competitive compensation commensurate with experience and a comprehensive
benefits package including medical, dental, life insurance, 401K and storewide employee discount.

Send resume and salary requirements to
careers@boscovs.com

Salesforce.com Administrator (Relo to Tucson)

2009-11-09T17:02:22-05:00

Salesforce.com Administrator

Located in Tucson, AZ, Ventana Medical Systems, Inc., a member of the Roche group, is one of the world�s leading cancer diagnostic companies and innovator of tissue-based tests that enable the delivery of personalized healthcare to cancer patients. We develop and manufacture medical diagnostic instruments and reagent systems that provide leading-edge automation technology for use in slide-based tissue diagnosis of cancer and infectious disease. In addition, the company offers premier workflow solutions designed to improve laboratory workflow efficiency, providing automated safeguards to enhance the quality of patient healthcare worldwide.

As the Salesforce.com Administrator you will be responsible for the implementation and optimization of Salesforce.com and its utilization for the commercial organization. Primary duties will include implementing programs and training to increase user adoption, effectiveness, streamline workflow, and optimizing overall usage.

ESSENTIAL FUNCTIONS:

Manage the Salesforce.com CRM application.

Maintain the functional areas of data management, including all standard and custom objects, dashboards and reports.

Maintain user roles, security, profiles, workflow rules, etc.

Responsibilities include design business process, rapid user interface configuration, user provisioning, data transfer and cleansing, report / dashboard design, user training, documentation and marketing campaign support.

Train new and existing end users on the salesforce.com application

Design and implement sales force automation including activity management processes

Execution and maintenance of automated customer communications at various stages of the customer lifecycle

Implement programs to increase user adoption and effectiveness

Maintain system metrics to track trends in usage and data integrity

Identify usage problems and craft technical / communication plans to remedy

Participate in cross-functional teams that address strategic business issues involving CRM, marketing, and sales operations

MINIMUM QUALIFICATIONS:

Formal Training/Education:
Bachelor�s degree in Marketing, Finance, IT or related field

Experience:
The ideal candidate will have excellent verbal and written communication skills, along with the ability to multitask and complete tasks in a timely manner.

Must have excellent interpersonal skills with a demonstrated ability to work in a team oriented sales driven, metric intense environment.

SQL Server experience strongly preferred

Non-Salesforce web development skills strongly preferred

2+ years experience implementing and configuring Salesforce.com is required

Fluency in Microsoft Office applications

Ability to translate customer requirements into specifications

Ability to blend technical, operational, sales and marketing requirements into a well run CRM system

Business acumen including a good sense of how a CRM application can be utilized to improve business processes, marketing processes and the bottom line.

Account Executive-Automotive Dealerships (PA-NY-NJ)

2009-11-09T08:54:54-05:00

Account Executive:

MOC1 Solutions provides software solutions to retail Auto Dealerships service departments. We are seeking an account executive with knowledge of the service department operations. The applicant should be dynamic and a team player willing to wear many hats at times.

The Account Executive performs sales, training and customer relation activities for MOC1.

Sample duties

� Provide customer support and training for MOC1 solutions
� Own all aspects of customer facing from new prospect to resigning of agreements after 36 month cycle
� Travel as scheduled to MOC1 and customer location. (up to 80% at peak times)
� Assist WSA users and potential users with sales information including product information, licensing and support information
� Various other tasks related to account management, training, sales and marketing of MOC1 Solutions Software products

Please email your resume with �Account Executive� in the Subject line. No phone calls.

EE needed for small Pro Audio product manufacturer (West Chester)

2009-11-07T12:49:22-05:00

I am a veteran recording engineer who is manufacturing some vintage reproductions of classic Pro Audio studio equipment and some original designs for sale to the industry. Products include reproductions of Urei 1176, LA-4 and LA-2's and SSL compressors, as well as vintage guitar effects and processors. I am looking for someone, preferably with an EE degree, to help QC and calibrate assembled products and to assist with design layout and testing for new products. Understanding of Class A circuits, tube circuits and transformer based circuits required, and an interest in or knowledge of music would be helpful. Compensation will be discussed with those who apply.

Network Engineer - Immediate Hire (Hatfield, PA)

2009-11-06T15:37:11-05:00

ZOG, Inc is a leading Montgomery County IT Systems Integrator. We are looking for a highly skilled and motivated professional to join our growing organization. This individual will provide state of the art IT services and solutions to our clients.

The successful candidate will assume the role of an on-site network administrator for a variety of local clients. This full time position requires excellent communication skills and the ability resolve problems independently and in conjunction with third party vendors.

Responsibilities include the administration of all aspects of business networks, including configuring and maintaining file and application servers, routers, switches, firewalls, and related network devices and applications.

Technical Requirements:
� Microsoft Windows 2003 Server and Active Directory
� Microsoft Exchange, SQL and Sharepoint
� Solid understanding of TCP/IP and LAN/WAN design
� Server upgrade, migration and disaster recovery procedures
� Cisco router, PIX firewall and VPN Security Appliances
� Veritas Backup Exec backup solutions
� Symantec Antivirus solutions
� MCSE and/or MCP a plus
� Cisco certifications a plus

Required Experience:

� Minimum 5 years of professional IT experience in the areas listed above
� Excellent communication and people skills
� Ability to multi-task and work independently
� Detail oriented and organized
� Strong documentation skills using Visio, PowerPoint, etc.

We offer a competitive salary and benefits package

Help desk (1st or 2nd shifts) (Trenton, NJ)

2009-11-06T15:06:06-05:00

If interested, please call Manisha at 732-548-9700 ext 112 or email at manishaj@vgroup.net
Please send your Resume with the id �SM_HD038_SNJ� in the subject line

Client: State of New Jersey (V Group is a Tier 1 Vendor to the Client)
Job Title: Help desk (1st or 2nd shifts)
Duration: 6 months
Location: Trenton, NJ
Position type: Contract

Skill Required / Desired Amount of Experience

Understanding of Web Based Application Required 2 Years
Listening skills Required 2 Years
spoken communication skills Required 2 Years
conveys caring concern Required 2 Years
IE 6 Configuration/setup knowledge Required 2 Years
IE 7 Configuration/setup knowledge Required 2 Years
IE 8 Configuration/setup knowledge Required 1 Years
Problem solving skills Required 2 Years
Knowledge of printer configuration and setup in IE Required 2 Years
Prior experience with Firefox Required 1 Years

Role Description:

Support in-house help desk teams by providing the skills listed in complete description.

Years of Experience: 1 to 3 years field experience
Education: 2 year associates degree or equivalent technical study

Role Description:

* Provides support at the �How To� level to non-technical users of the New Jersey Immunization Information System (NJIIS) with
particular emphasis on the H1N1 Vaccination campaign.
* Works in a information sensitive environment where there are strict guidlines and penalties regarding disclosure/exposure of personal and medical information.
* Uses various custom processes and tools to repair mistakes made by NJIIS users.
* Documents all work in using TrackIt!, a problem tracking too.
* Will be proficient in general medical jargon, especially related to immunization.
* Provides a result oriented, caring resource to application users.
* Makes appropriate use of reference publications and diagnostic aids in resolving technical problems.
* Prioritize and schedule own workload.
* Needs technical assistance on complex problems
* Provide accurate and complete answers to general use and administrative environment questions in a timely manner.
* Communicate accurate and useful status updates.
* Manage and report time spent on all work activities.
* Follow quality standards.
* Ability to work in a team environment
* Complete assigned tasks.

Help Desk Technician (Philadelphia)

2009-11-06T14:27:38-05:00

North American Publishing Company is looking for a part-time (with potential to become full-time) HelpDesk technician to assist in daily helpdesk requests including printing problems, password resets, virus scanning, etc. Must be proficient in Window XP, Microsoft Office and have experience troubleshooting printers, desktop and
laptop computer problems. Candidate will perform regular system maintenance, apply patches and field tickets from our HelpDesk system and report on problems and fixes. Experience with the Mac is a plus. Candidate will be interacting directly with staff and must have good communication and interpersonal skills.

Send resume to Human Resources, North American Publsihing Company, 1500 Spring Garden Street, 12th Floor, Philadelphia, PA 19130, or fax to 215-238-6690, or email to HR@napco.com.

North American Publishing Company is an Equal Opportunity Employer. (EOE)

PC Repair Technician (West Chester, PA)

2009-11-04T15:18:33-05:00

Expert Solutions, Inc. is a state-of-the-art, full-service provider of IT business solutions including networking, custom software application development, hardware infrastructure design and maintenance, custom web development and design, home computer support and repair services, and a wide array of professional IT services.

We offer competitive salaries as well as a comprehensive compensation and benefits program including medical, dental, and disability insurance for full-time positions. If you possess the qualifications we seek and are interested in joining an organization that is on-the-move, please forward your resume, including salary requirements, to: resumes@expertsolutionsinc.com

This is a full time position in our West Chester, PA home service center. The ideal candidate is an excellent communicator, thrives in a fast-paced and rapidly changing environment with the following qualifications:

�� 2+ years of hands-on experience servicing and repairing home computer systems
�� Strong interpersonal skills
�� Excellent organizational skills
�� Keen focus on customer service and satisfaction
�� Microsoft certifications a plus
�� Requires a high school diploma or higher
�� Must pass drug, alcohol and criminal background checks

Inkjet Operator (West Chester)

2009-11-04T08:22:01-05:00

INKJET OPERATOR

- recent or substantial experience with one of the following:
VideoJet4320's
VideoJet Wide Array
VideoJet 4100
MCS GIS 4250
ImagePro Stealth
- and experienced operator would be knowledgeable of the operating system, and mechanics or the machine
-how to bring in and format a mailing list and to begin and continue running and continually maintaining the addressing process

Some knowledge of mailing and mail operations would also be very helpful; classes of mail, sorting, traying, postal reports, etc.

3 months with likely extensions
1st and 2nd shift

IT SUPPORT, REPAIR AND FACILITY MANAGER (HANDY MAN); (KING OF PRUSSIA)

2009-11-03T18:51:37-05:00

IT SUPPORT, REPAIR AND FACILITY MANAGER (HANDY MAN);

A well-established independent wholesale distributor of industry-leading IT and networking products is seeking a highly-motivated, innovative, practical and resourceful, technician with a proven history of "tinkering" and solving electrical, mechanical and technical problem solving and the ability to develop and maintain a warranty and repair center, plus hands on management of our facility infrastructure.

Overview of Responsibilities

The Facility Manager's primary objectives are to:

Develop and maintain a warranty repair center, utilizing the existing structure and resources and modernizing it to fit the company's future requirements.
Maintain the Company's office facilities, IT facilities, Environmental Systems, general maintenance.

General Office Administration Support and technical assistance as required.

Qualifications/Prerequisites
Proven ability and history practical problem solving - "tinkering" and solving electrical, mechanical and technical problems/projects.

Experience with IT, Computer hardware and telephone equipment.

Resourceful hands-on problem solver

Proficiency with Microsoft Office Suite, IM, e-mail, and PDA (Blackberry)

Strong organization skills with ability to multi-task

Innovative thinking with aggressive desire to succeed

Reliable, responsible and Team Player, willing to do what is necessary to help the company

Must have a driver's license, car and good driving record.

COMPENSATON:

Base salary: $35,000 to $45,000 depending upon experience and qualifications.

Commissions based on performance (tied to repair/warranty production)

Company Healthcare after 90 days from employment probation date

Company 401k after 90 days from employment probation date

Company profit sharing after 90 days from employment probation date

Help Desk Technician - ZOG, Inc. - Immediate Hire (Hatfield, PA)

2009-11-03T13:35:25-05:00

Help Desk Technician will work in conjunction with the IT Department, to provide both software and hardware support for in-office and remote users with varying levels of technical experience.

Essential Functions and Basic Duties:

� Provide phone-based, and email-based support to office-based and remote users on topics involving software, hardware, and peripherals such as printers, fax machines and handheld devices

� Track all support requests, calls, and emails

� Handle support requests regarding VPN / remote access and network connectivity issues

� Handle setting up new users, resetting passwords, and unlocking user accounts

� Install applications, patches, etc on laptops

� Follow-up previous support efforts in order to ensure success and satisfaction

� Contribute to and maintain a knowledge base of solutions to problems

� Prepare instructional documentation for users and propose new solutions to problems areas

� Translate technical terms concepts into non-technical language for users

� Work with IT Operations staff and consultants on a daily basis

� Primary point of contact when IT Operations staff is not available

Minimum Qualifications:

� 2 years previous helpdesk or customer support experience

� Knowledge of Microsoft Office 2003 and 2007 � Word, Excel, and Outlook

� Knowledge of various versions of Windows such as Windows XP and Windows Vista

� Excellent customer service skills, effective call handling and problem management

� Excellent communication skills are essential as is the ability to quickly learn new applications

� Strong problem solving and analytical skills to establish facts and detect false positives, interpret error messages and determine probable problem sources

� Ability to work as part of a team as well as independently

Preferred Qualifications:

� Experience troubleshooting hardware and software

� An in-depth understanding of TCP/IP networking and related concepts

� Experience with Windows Server 2003, XP & Vista

� Certifications (Microsoft, A+, NET+, etc�)

Customer Support Consultant (Exton, PA)

2009-11-03T08:34:30-05:00

Job Description

Working under the Manager of IT Operations; answers incoming client support requests expeditiously and courteously; conducts research to resolve client issues or schedules appointment for future resolution; supports and maintains client�s business systems and processes; and eliminates the reoccurrence of issues.

Responsibilities

Provide first level response for all client issues received via telephone, email or ticketing system

Maintain IT Operations schedule for all on-site appointments

Scheduling of on-site resolution for issues that cannot be resolved remotely

Escalation of issues that require additional assistance

Perform vendor interaction during third-party software problems

Completion of assigned daily, weekly and monthly tasks/projects

Assist in the creation of training material used internally to better streamline ticket resolution

Assist in the training of new Customer Support Consultants

Participate in on-call rotation which includes after-hours and weekend emergency support for our internal servers and clients.

Skills and Experience

Excellent Customer Service Skills

Ability to multi-task, adjust priorities and work autonomously

Excellent written and verbal communication skills

Must be detail orientated and be able to take a job to successful completion

Strong working knowledge of Microsoft Windows Server Operating Systems (Windows 2000, Windows 2003 and Windows 2008 � Including Small Business Server editions) and Active Directory (User Maintenance, GPO, etc)

Strong working knowledge of Microsoft Windows Workstation Operations Systems (Windows 2000, Windows XP and Windows Vista)

Must have a general understanding of the OSI model and how to troubleshoot network services

Basic understanding of LAN Networking, Switching and Network/Internet Security

Familiarity with common peripherals; such as Printers, Scanners, Fax Machines, Cell Phones and PDAs.

Candidates must have working knowledge of the following software products:

Microsoft Exchange administration for version 2000, 2003 and 2007

Microsoft Terminal Services / Microsoft Remote Desktop Services

Symantec Backup Exec

Working knowledge of the Microsoft Office Suite, versions 2000, XP, 2003 and 2007

Requirements

Minimum three years technical support experience in a Microsoft Windows environment

Candidates must have a valid driver�s license and reliable transportation

Previous experience in any of the following considered a plus:

Routing and Switching

Internet Security � Firewalls and Intrusion Detection

Microsoft SharePoint

Microsoft Certification

Blackberry Enterprise Server

Candidate will perform 95% of all work remotely from our corporate office located in Exton, PA.

Opportunity for advancement within the IT department as company continues to grow.

ONLY RESUMES WITH SALARY REQUIREMENTS WILL BE REVIEWED.

Customer Service and Tech Support (Philadelphia CC)

2009-11-02T18:24:03-05:00

Part-time customer service and technical support representative for CC software company 12 to 20 hours per week. Perfect for an advanced college student. Candidate must have exceptional computer, writing and verbal skills to answer questions about our software products by phone and email. Must be a high-level user of Microsoft products including Excel, Word and Access. Computer and web programming skills are desirable as we maintain our own web site.

In addition to advanced computer skills the applicant must be able to provide exceptional customer service to our corporate customers worldwide. This service includes answering software-related questions, taking and processing orders, and shipping the software products. Excellent inter-personal and organizational skills are needed, i.e. must speak clearly, be a good listener, be intelligent, organized and a fast learner. Must truly enjoy helping people and providing amazing service to them.

We are a small software company located in Center City near the Philadelphia Museum of Art.

AV Senior Service Engineer (Malvern, PA)

2009-11-02T16:07:30-05:00

AV Senior Service Engineer: Cenero, a rapidly growing Audio-Visual (AV) System Design, Installation and Service firm, is seeking a Senior Service Engineer to diagnose, test, repair, and configure audiovisual, conferencing, and related systems.

Successful candidates will have an in-depth, working knowledge of AV products including control systems, digital projectors, displays, switchers, video & audio sources, video & audio conferencing equipment, processors, steaming & bridging equipment, etc. Some AV programming and configuration experience is desirable. Working knowledge of IP protocols and system installation experience is helpful. Candidates should be capable of supporting demanding clients in a call center environment or at the client�s facility.

Salary is commensurate with experience but will generally range between $42k - $65k per year. Excellent benefits package and advancement potential. E-mail resume to jchrishenry@hotmail.com or FAX to 610-344-7166.

Computer Field Techs Wanted (Delaware County & Main Line)

2009-11-01T10:33:35-05:00

Part-time 5-15hr/week
Flexible Schedules � day, evening, & weekend availability
Experience installing and troubleshooting servers and business networks highly desired
Day time (9am-5pm) availability highly desired
Must live in Delaware County and Main Line Areas ONLY

Do you have a genuine enthusiasm for computer troubleshooting and networks? Are you a reliable, skilled professional with strong communication skills and a commitment to helping clients? If so, we�re looking for YOU!

Fast-teks seeks part-time technicians that are MCSE Certified with at least 3yrs field experience minimum. Also seeking A+ certified techs with a minimum of 2 yrs field experience. Pay rate $20-$24 per hour plus bonuses and commissions! Dependable person with technical and people skills. Sales aptitude is equally as important as technical knowledge for this position. Candidate must feel comfortable promoting equipment sales, memberships, etc. Prior sales experience a plus (but not required). Business casual appearance with reliable transportation a MUST!

If you are interested, please call 484-643-0888. Please feel free to send your resume to fjackson@fastteks.com or visit the Technician Opportunity section of our website at www.fastteks.com and be sure to enter 1397 in the Franchise Code field.

Customer Service /Tech Support Representative (Audubon, PA)

2009-10-30T17:29:39-04:00

** P/T EVENING/WEEKEND SHIFT **
Part Time Experienced Technical Support /Customer Service Representatives needed to work in our company's Audubon office. Candidates will provide customer service and technical support for a washable litter box, CatGenie, troubleshooting and performing

minor repairs. A technical aptitude and good phone skills are required.

*** MUST SEND SALARY REQUIREMENTS FOR CONSIDERATION**

** Evening shift until 12 midnight shift includes 1 weekend day **

Experience and Skills Required

* Previous work experience in a call center.

* Must be able to diagnose technical issues and talk a customer through steps to resolution

* Must be able to work with minimum supervision and possess strong organizational skills and attention to detail.

* Candidate should possess good oral and written communications skills, both with co-workers and over the telephone.

* Ability to prioritize workload and work between several projects/tasks

* Excellent communication skills and an affinity for working with people.

* Good phone etiquette and clear speaking voice.

* Team player

* Stable work history for 2+ years

* Punctuality and great attendance

* Positive attitude and enjoy a challenge

* Must be available to work evenings shift, weekends, and holidays

Benefits:

Vacation

Growth potential

Casual atmosphere

programming Support Tech. (Philadelphia, PA)

2009-10-30T16:30:45-04:00

IT Support Technician needed immediately for a long term temporary position in a non-profit program in North Philadelphia. The hours of the position are Monday through Friday 9AM to 5PM through a Temporary Service in Center City, Philadelphia. Under the supervision of the IT Manager, the position requires experience in programming and also installing, maintaining, troubleshooting and upgrading the computer�s hardware, software, desktops and Local Area Network. Must have an MCP, CAN, A+/Network + Comp Tia certification or the equivalent of 2-years of college level course in computer science, information technology or a related field. Experience with sequel, html, visual basic, IBM compatible computer hardware and c\software applications and Microsoft Windows Office applications. Must have programming experience and knowledge of html, visual basic and Java Script.

Send resumes to aunger@bettingerco.com or call Allana at 215-564-0700.

On-Site Field Service Technician- Medical (Philadelphia)

2009-10-30T15:24:53-04:00

Stinger Medical is an innovative manufacturer of top quality, integrated computer workstations, reliable power systems, and custom accessories. Based in Murfreesboro, TN Stinger is driven by customer satisfaction, ensuring that our products are designed specifically for the needs of healthcare professionals. Due to recent growth, Stinger Medical is accepting resumes for the position of CARE Technician for the hospitals in the Philadelphia area.

The ideal candidate is customer centric and driven with excellent technical skills to find successful resolutions to customer service issues in a hospital environment. Requires excellent communication skills including listening when communicating with the customer either over the phone or at a hospital. This position requires travel to hospitals in Trenton, New Jersey, and occasionally to other hospitals when required. A company van will be provided.

Must have good trouble shooting skills and be willing to do whatever it takes to resolve technical and or mechanical issues. Basic function includes installing, troubleshooting, and maintaining mobile workstations in hospitals. Identifies, analyzes, and repairs product failures, which could include power systems, computer systems, and electronic products along with IT problems. Determines and recommends which products or services best fit the customer�s needs.

Key Qualifications:
� A+ and Net+ certification is recommended
� Associates degree in electronics or equivalent work experience
� A minimum of 2 years experience with the repair of equipment in a hospital environment
� Service and repair experience on mechanical and electronics equipment
� Good mechanical skills are a must: PC and networking skills are a plus
� Ability to lift up to 60 lbs
� Valid driver�s license with safe driving record

Requirement
� A self-starter who is career minded and motivated to advance to higher service technician levels
� Build strong customer relationships and increase customer satisfaction by consulting with and understanding new and existing customer needs and expectations
� Find unique and repeatable ways to effectively troubleshoot and solve customer equipment issues
� Obtain additional licenses and certifications as appropriate
� Respond to emergency evening and weekend service calls as needed
� Ability to prioritize and work independently
� Ability to adapt quickly to frequent changes in schedule based upon customer needs
� Able to communicate with a broad range of individuals at all levels in hospitals
� Ability to influence customer on the use and maintenance of our equipment
� Completes assignments as agreed upon and assures customer is completely satisfied
� Works independently to meet deadlines and achieve results
� Must provide your own tools

Interested candidates should send resumes to:
David Troutman
Director of Human Resources
Stinger Medical
E-Mail: dtroutman@stingermedical.com

Applications Support Analyst (Philadelphia, PA)

2009-10-30T11:15:36-04:00

Level 2 Applications Support Position
Employer: PCN, Philadelphia, PA
Location: Philadelphia, PA
Salary: 45K to 55K Annually
Job Description: This position will support key applications for a nationwide transportation provider. Applications include Work Flow Management, Time Management, Enterprise Asset Management. Experience in software support for critical business applications, excellent verbal and written communications, and customer focused service are necessary for success. This is 5x24 support operation; the position reports to the Operations Support Manager. Occasional shift work is possible, travel up to 10%.
Key Functions: This tier 2 support position requires a clear understanding of the applications from the user point of view. Additionally, this position is responsible for developing operational support documentation, training and coaching of Level 1 technicians and engaging business users on existing applications and new projects. This position will provide resolutions to end-user problems while educating and teaching Tier 1 agents to perform problem call triage, application support and perform support tasks.
This role will require:
�Experienced in HelpDesk support of Enterprise Asset Management applications with understanding of Work Order function and flow including time management to work, chart of accounts, and application data fields and value lists
�Excellent written and verbal communications skills
�Serving as primary contact person for users and IT support
�Communicating (translating) user issues and requests to appropriate IT support area; communicating and implementing solutions
�Provide leadership with regard to change control for applications and system upgrades
�Development and management of knowledge base for all supported applications
�Train and coach level 1 technicians in support of applications
�Ownership and supervision of incident queues including monitoring delegation of tasks and assistance with resolution
�Proven technical documentation skills in the area of operational support
�Ability to work independently on multiple concurrent tasks
�Demonstrated initiative and learning skills
�Ability to break down complex tasks into manageable pieces
�Superior Organizational skills
�Proven ability to build relationships with all levels of the organization and to communicate effectively with department heads, managers, supervisors and clerical staff
�Developing and maintaining system reports
�Running queries and creating ad hoc reports
�Monitoring system performance
�Troubleshooting and resolving technical problems
�Act as a liaison between IT and system users for issue resolution
�Develop documentation for Level 1 procedures.
�Involved in creation of processes, procedures, and user materials, documentation.

Education and Experience:
�BS in Computer Science, related field and/or equivalent work experience
�3 years of business system analysis skills
�2 years of applications support in a supervisory capacity
�Experience with Maximo version 6 or later preferred
�ITIL foundations certification
�Strong PC skills, including Microsoft Office applications
�Working knowledge of MS Access, SQL applications
All positions require a background check and drug test.
Company profile:
PCN is a growing IT services provider delivering managed services, program and project management, consulting, and staffing to the transportation, government, and defense sectors. Our managed services include IPAM, Remote Authentication, Infrastructure Monitoring and ITIL based Help Desk & Deskside Support services. Our program and project management services span infrastructure upgrade and software development projects. Our consulting services include network systems engineering, needs assessment, and technology selection. PC Network actively manages IT functions, resources and projects utilizing proven tools, operational best practices and metric dashboards for on-time on-budget project delivery. Find us on the web at www.LanUSA.com (website is currently being redesigned).

Older Worker Opp. with the EPA - Brownfields Grants Program DC-1233 (Philadelphia, PA)

2009-10-30T08:54:25-04:00

The Senior Environmental Employment (SEE) Program offers unique opportunities in the Philadelphia area for individuals age 55 or older to support the U.S. Environmental Protection Agency (EPA) through a grant sponsored by National Older Worker Career Center (NOWCC). Apply today by visiting our website and following the application steps, www.nowcc.org.

Duties:

Independently support the Brownfields and Land Revitalization Branch in the management of data for the Brownfields Grants Programs. Independently support the office in it's management of data which would include tracking the submission of quarterly reports, property profile forms, and the entry of data into ACRES by grantees and/or Headquarters. Some work with the financial data management system would be involved. Send late notices, in a timely fashion, to grant recipients for non-compliance of reporting requirements. Review property profile forms for completeness and accuracy. Review quarterly reports and property profile forms for key measures and GPRA target accomplishments. Work closely with EPA grant Project Officer to ensure targets are tracked in ACRES and resolve discrepancies. Maintain accurate tracking reports for the Brownfields program. Coordinate with staff on year end workload. Maintain the outreach database and forward notices upon request. Establish Site ID numbers in accordance with EPA policy.

Track the submission of quarterly reports from grantees. 15%
Review quarterly reports to identify sites requiring the submission of property profile forms. Track the submission of those forms. Review form for completeness and accuracy. Work closely with the EPA Project Officer to establish Site Identification numbers. 20%
Review and chart quarterly reports and property profile forms for key measures and GPRA accomplishments. 20%
Track the entry of data into ACRES on a quarterly or as needed basis. 20%
Forward non-compliance notices to grantees for Pos in a timely fashion. 10%
Maintain outreach database. 10%
Provide year and strategy worksheet. 5%

To apply, please visit our website www.nowcc.org and complete an "Initial Application Form." Please fax or email this application along with an updated resume and three professional references to 703-243-0706 (fax) or dhamlett@nowcc.org. Please specify on the application which position you are applying for. Must be 55 yrs. or over to apply.

2nd Level Desktop Support in Vineland NJ (Vineland NJ)

2009-10-30T00:32:17-04:00

Looking for a 2nd Level Desktop Support tech for a 2 week contract in Vineland NJ.
This is an immediate hire

Requirements:

Friendly and courteous person
A+ or equivilent experience.
Atleast 5+ years Desktop support experience. We need someone who can hit the ground running.
Works well under pressure & follows Standard Operating procedures
Good analytical & troubleshooting skills & can work with out hand holding.
Able to speak & document in professional manner.

Various IT positions (West Chester, PA)

2009-10-29T15:29:19-04:00

Local client in search of 2 different candidates:

1) Computer Operator for a data center needed. Must have knowledge of Computer operations, familiarity with VMS, Unix, and TACL, and various operating systems.

2) Product Support Analyst for a full time position. Must be able to provide technical support to clients, assist in updating user guides and trouble-shooting documents, and work closely with various teams.

Positions to be filled ASAP. Reply with resume and salary requirements for consideration.

Client Services/Technical Support Representative (West Chester, PA)

2009-10-29T13:15:16-04:00

Come grow with us! HomeNet, Inc. is currently seeking a highly-motivated Technical Support Representative to join our growing Client Services Team. The successful candidate will become an integral part of a dynamic, fast-paced technology firm that is in the midst of an exciting growth period.

The ideal candidate is definitely a career-oriented person, willing to work hard, meet challenging goals, and represent HomeNet with the professionalism our clients expect. You will join our Order Fulfillment team and serve as an Account Manager for new clients. A solid technical aptitude and proficiency with Windows-based applications is a must. Your primary objective will be to effectively serve the needs of our valued customers in an effort to maximize their experience with HomeNet�s web-based solutions. Previous Technical/Software Support experience a plus!

Qualifications:
- Strong Communication and Interpersonal Skills
- Solid Technical Aptitude
- Positive attitude, always willing to put the client�s needs first
- Punctual and reliable
- Ability to multi-task
- Proficient with Microsoft Office and other Windows-based applications
- Desire for career and personal development

This is NOT your average customer support position. This is an opportunity to join a company that has experienced tremendous growth. Our team is working hard to ensure that our solutions become the industry standard in our respective niche. Opportunities for advancement will be available. Top-performers may be rewarded with leadership positions as we continue to grow.

Competitive base salary in the $30,000+ range to start. Benefits include: Medical, Vacation/Sick leave, and Retirement Plan after an introductory period.

Founded in 1996, HomeNet's proprietary Get. Edit. Deliver. technology distributes enhanced vehicle inventory data for more than 18,000+ automotive dealership locations throughout the United States and Canada. HomeNet�s signature solution, the Inventory Online (IOL) Vehicle Marketing Suite, is an industry-leading vehicle inventory management and marketing system. IOL�s suite of web-based applications helps dealers to efficiently manage their entire online inventory from one centralized location and to effortlessly distribute up-to-date vehicle advertisements to any online destination. IOL�s flexible design has also made it an indispensible tool for vendors serving dealership customers. IOL streamlines the inventory aggregation/enhancement process and can seamlessly adapt to work with nearly any business model. This enables companies to focus exclusively on marketing and supporting their own services, without diverting valuable resources into building/maintaining a complex inventory management system. As one of the most respected data aggregators in the industry, HomeNet has built successful partnerships with dozens of automotive industry leaders including: AutoTrader, Vehix, Carfax, and many more.

HomeNet is headquartered in West Chester, PA, with satellite offices in FL, GA, IA, IL, TX, and UT. We offer a dynamic workplace, casual attire, and exceptional opportunities for personal and professional growth. HomeNet is an Equal Opportunity Employer. Please check out our web site at www.homenetinc.com for more information.

To apply to this position, please send resume in MS Word along with a brief cover letter via the following link: http://homenet.catsone.com/careers/index.php?m=portal&a=apply&jobOrderID=127185
NO PHONE CALLS PLEASE.

Regional Service Technician II - Philadelphia, PA (zip code 19032) (Philadelphia, PA)

2009-10-29T13:04:03-04:00

To express interest in this opportunity please go to: https://home.eease.com/recruit/?id=472603

REGIONAL SERVICE TECHNICIAN II (must have 2 yrs. experience servicing IBM Self Checkout equipment)

Must be willing to work in zip code 19032.

Qualifications: The following are preferred or desired unless specifically stated:
High school graduate or equivalent required, AS degree preferred
Must be mechanically inclined and like to take things apart and put them back together
A+ Certification or related AS degree, or equivalent experience required
Minimum 2 years Point of Sale repair and IT equipment repair experience desired
Minimum 2 years technology help desk or IT support experience preferred
Low voltage voice and data cabling experience
Demonstrated proficiency across all technologies in using advanced troubleshooting techniques, including the use of Digital Multi-Meters and CAT5 cable testers combined with proficiency in repairing technology hardware to the sub-assembly level
Good verbal and written communication skills
Excellent customer service, problem solving and technical troubleshooting skills
Good written documentation skills required to provide accurate notation, billing, and parts order information
Must possess a strong sense of urgency in managing both Service Level Agreement (SLA) repair and inventory turn times
Must possess ability to work independently as needed and be a strong team player
Ability to work in adverse repair/installation environments
Must possess ability to work independently as needed while being a strong team player
Must pass pre-employment background checks to include; criminal background, drug screening, Motor Vehicle Record
Must be physically able to lift and carry up to 50 pounds and sit for extensive periods of time while driving
Position requires technicians be willing and available to work evenings, weekends and holidays and on-call to support retail clients

Key Responsibilities will include:
Provide exceptional customer service and troubleshooting, maintenance, repair, and recovery of failed IT hardware and Point of Sale Equipment in live retail and office environments
Edit all aspects of trouble tickets assigned to the work zone
(Includes providing comprehensive notes / resolution information / equipment information / closure detail)
Order parts for all completed tickets with accuracy and timeliness
Provide trouble ticket billing information when required
Maintain spare and parts inventory in van for multiple customer environment
Maintain constant adherence to Inventory Control practices and standards
Keep vehicle orderly, clean and maintained in accordance with company and manufacturer recommended maintenance schedules.
Maintain a safe driving record

Additional Responsibilities may include, but are not limited to:
Complete ad hoc IT hardware installation tasks as needed
Complete project-based IT hardware installations as needed
Complete staging / integration services of IT hardware as needed
Support low voltage cabling projects as needed
Installation or cabling projects may require travel
Extensive driving required in company provided vehicle
May be assigned other duties as needed

Compensation: Wage commensurate with experience and qualifications (Grade 13). This position is classified as non-exempt hourly.

Recruiting: PA, Philadelphia - RST II (IMB POS)

AN EQUAL OPPORTUNITY EMPLOYER

POS Repair Technician II - Philadelphia, PA (19032) (Philedelphia, PA)

2009-10-29T12:59:29-04:00

To express interest in this opportunity please go to: https://home.eease.com/recruit/?id=472598

POS REPAIR TECHNICIAN II (must have 2 years servicing IBM self check-out equipment)

Must be willing to work in zip code 19032.

Qualifications: The following are preferred or desired unless specifically stated:
High school diploma or equivalent required; CompTIA A+ Certification or AS degree required
Prior experience working with retail store systems, technology systems, and hardware required
Working knowledge of troubleshooting and repair concepts for analog circuits, microprocessor based computers and peripherals required
Demonstrated proficiency working with testing equipment including Digital Multi-meters and Oscilloscopes commensurate with experience
Knowledge of troubleshooting concepts of PC based and POS based computer hardware
Must have ability to isolate failures within and complete rework of electronic circuits
Must possess well developed written and verbal communication skills
Have the ability to complete replacement of both discreet and surface mount electronic components
Must possess working knowledge of Microsoft Excel and Microsoft Access
Must possess ability to work independently as needed while being a strong team player
Must possess strong customer service skills
Must possess ability to support a wide ranging mix of technology products
Must be able to manage a dynamic workload
Must pass a criminal background check and drug screening prior to hire

This position may provide support to any or all of the services provided by Tolt Service Group. However, candidates seeking employment at this level may not be required to support all services. The following Key Responsibilities outline many of the services provided by the company:

Key Responsibilities will include:
Troubleshooting and repair of failed IT hardware in bench repair environment
Complete scripted testing procedure to isolate failure to sub-assembly and/or component level
Successfully replaced failed sub-assembly, part, or component in order to bring failed device to working order
Provide billing information when required
Maintain adequate bench parts inventory to ensure constant movement of failed parts
Maintain constant adherence to Inventory Control practices and standards

Additional Responsibilities may include, but are not limited to:
Complete staging / integration services of IT hardware as needed
Complete testing / teardown of received bulk devices as needed
Support warehouse related duties as needed
May be assigned other duties as needed

Compensation: Wage rate commensurate with experience and qualifications (Grade 13). This position is classified as non-exempt hourly.

Recruiting: PA, Philadelphia RT II (IMB POS)

AN EQUAL OPPORTUNITY EMPLOYER

Help Desk Technician (Wayne, PA)

2009-10-28T16:59:38-04:00

Employees Create the Evidence that Matters

As demand for the rapid delivery of new pharmaceuticals, biotechnology and medical devices to identify, treat and prevent disease is on the rise, never has the need for conclusive evidence of product efficacy and effectiveness been greater. United BioSource Corporation is focused on meeting this growing demand for evidence.

UBC: a fast growing, full range, global pharmaceutical services organization.

Delivering evidence-based services and solutions depends on the quality and dedication of our staff. We seek the brightest, most talented professionals in the industry.

Whether you are launching a career or seeking new challenges, UBC fosters personal and professional growth on diverse and challenging projects amid highly respected scientific, clinical and data professionals, and offers a robust compensation and benefits package.

Come join our team to deliver the scientific evidence helping products succeed in the real world and saving millions of lives because Evidence Matters

Department: Information Technology
Reports To: Lead Systems Administrator

Position Overview:

The Help Desk Technician provides technical support to internal and external customers including workstation configuration, workstation support, Windows server support, user account maintenance and standard computer operations.

Essential Duties and Responsibilities: Other duties may be assigned.
� Perform day to day operations of the Help Desk area: Respond to telephone calls, help desk tickets, and email requests for service. Provide technical assistance to resolve problems and document Resolutions. Troubleshoot hardware and software issues as they relate to desktops, laptops, security devices, printers, Fax machines, Scanners, PDA�s, and security appliances.
� Provide support for internally developed applications including installation, user access and basic troubleshooting.
� Escalate problems to the appropriate support teams when necessary. Keep users informed as to the status of the resolution.
� Create and manage user accounts, and user access permissions.
� Maintain Systems Documentation.
� Identify areas that create larger than expected work load for Help Desk and create remedial documentation to provide training for end-users.
� Identify, capture and analyze information reported to the Help Desk that may indicate trends or patterns of larger issues.
� Manage inventory of equipment for internal and external users. Work with IT management to maintain an appropriate inventory of equipment for deployment and replacement.

Requirements: (Knowledge, Skills, Experience):
� Experience with end user support, help desk duties, troubleshooting hardware and software issues, repairing hardware and software issues and training users in the use of hardware and software
� Must be proficient with Microsoft Access, Word, Excel, Internet Explorer, Windows XP, and various other company supported software
� Knowledge of Help Desk software to track and document his/her work
� Knowledge of Norton Ghost a plus
� Experience with IP phones, in particular Mitel 3300 series a plus
� Operating Systems: Microsoft Windows Server 2003, Microsoft Windows XP
� Must be detail orientated and able to take a job to successful conclusion
� Must be able to work independently or as part of a team and be able to multitask effectively
� Must have excellent interpersonal, verbal and written skills
� Ability to effectively communicate with both technical and non-technical individuals at all levels of the organization
� Must be willing to work flexible hours.
� Light to medium physical work may be required
� Minimum 1-2 years working as a help desk technician in a medium-large scale business environment.

If you are interested in joining the UBC team, please forward a cover letter describing your career interests and qualifications, along with a copy of your CV or resume to:

Email: training.careers@unitedbiosource.com

IT Assistant (Mt. Airy (Philadelphia))

2009-10-28T12:30:24-04:00

Weavers Way Cooperative Association, a food co-op serving Northwest Philadelphia, is currently seeking an IT assistant.

Primarily, the IT assistant will be involved in the following: help desk (mainly office applications & email), break/fix, add/delete users, add/delete computers, security, backup, software updates, software license compliance monitoring, documentation, hardware maintenance (desktops, laptops, network, printers), phones, and scales.

Qualified applicants should be able to do backups, setup network routers and switches, run/make cables, understand network ports and DHCP and related network concepts and practices, install ram and hard drives, troubleshoot a pc, install and repair an os, cure a virus, understand MS Office, understand the role of a server, understand directories, and understand macros.

The position will be based at the co-op's offices in Mt. Airy, but will involve travel to our other locations as well.

Founded in 1973, Weavers Way Co-op operates community owned grocery markets in Mt. Airy and West Oak Lane. Early next year, we'll open our third store in Chestnut Hill. In addition, we run the largest vegetable farm program in Philadelphia (with four separate farm plots), a community newspaper, and a non-profit.

We offer a competitive hourly wage and an excellent benefits package, including medical, dental, 401(k), paid vacation and sick time, and employee discount.

Interested applicants are highly encouraged to learn more about us at www.weaversway.coop. When applying, please give us an idea of your salary requirements. We read and greatly appreciate all cover letters.

Tech / repair person for a busy Sprint store. (Pennsauken)

2009-10-28T11:40:09-04:00

Tech / repair person for a busy Sprint store. Experience required. Salary plus commission.

Jr Desktop Support (Plymouth Meeting, PA)

2009-10-28T10:21:39-04:00

DCi is looking for a Jr Level Desktop Technician to support one of our clients in Plymouth Meteting, PA.

Day to day desktop support, start 2-3 days a week/8hrs a day. May expand to 5 days a week. Project will last up to 6 months.

- Microsoft Office Knowledge.
- A+ Certification a plus.
- Assist staff with general desktop support and projects as assigned by the customer.

Position is part time to start, spot may become fulltime. No benefits for the first 6 months, benefits may be available after 6 months.

Highly Experienced PC/Mac Technician Available

2009-10-27T21:53:23-04:00

Highly experienced PC/Mac technician available for part to full time employment. I have a Bachelor of Science in Information Technology, certifications and 12 years experience working in various medical, commercial, financial and educational settings.

I have experience with a variety of PC/Mac hardware including:
� IBM
� Dell
� HP
� Gateway,
� iMac,
� Macbook
� Mac Pro

And PC/Mac Software including:

� Microsoft Windows Active Directory
� WSUS
� IIS
� MS SQL
� Tivoli Storage Manager
� Cisco Call Manager
� Altiris
� Symantec Ghost
� Mac OS X
� FileMaker Pro
� NetRestore

If interested, please me for my full resume at JP.PCMACTECH@GMAIL.COM

Customer Service Manager (Wayne, PA)

2009-10-27T19:18:57-04:00

Customer Service Manager- Systems

BlueGolf is the leading application service provider for the golf industry. We are the power behind many of the top Amateur, PGA, Junior, and Professional Tour organizations in North America. We are strong believers in the power of the Internet and deliver all our services via the web. Established in 2000, we are a small (<20 employees), profitable organization. We are located in Wayne, PA (suburban Philadelphia).

Job Description
The Customer Service Manager will be responsible for supervising a team of Customer Service Representatives in our Wayne, PA location, to ensure excellent customer service. The Customer Service Manager hires, trains and manages members of the customer service department. Your department is responsible for successfully managing new customer implementations and ongoing customer services. The Customer Service Manager will manage the team to accurately answer questions to meet or exceed customer expectations. As Customer Service Manager you and your team will maintain solid customer relationships by handling questions and concerns with speed and professionalism. The Customer Service Manager will work closely with managers in other departments, on customer implementations, trainings, and daily issues, as well as updating policies and procedures for overall client services.

Job Duties and Responsibilities
Specific duties of this position include:
� Manage, motivate, and instruct a team of Customer Service Representatives
� Train and Develop both Customer Service Staff and Customers on the BlueGolf system
� Manage new customer implementations
� Set and Manage customer expectations at a high level of professionalism and accuracy
� Manage the Customer Service team to process customer questions, resolve issues, and provide same-day resolution
� Document and proactively report customer information to Development and Sales teams
� Develop, maintain and manage extensive customer reports
� Ensure excellent customer satisfaction is achieved.

Requirements:
�Bachelors Degree
�2 + years Managing a Customer Service Department for a Systems Organization
� Excellent planning, leadership, problem solving, analytical, communication, and customer service skills

� Strong overall computer skills
� Strong commitment to quality customer service
� Stellar written and verbal two-way communication skills
� Stand-out interpersonal skills
� A talent for decision making and multitasking under pressure
� Ability to work well and accept challenges in a fast-paced, dynamic environment

BlueGolf Provides:
BlueGolf provides an excellent compensation plan that includes salary and bonus, medical and dental insurance, disability insurance, 401 (k) plan, life insurance, 15 days paid time off your first year and 10 company paid holidays. The salary is commensurate to your qualifications and experience.

To Apply:
Please send an email to job108@bluegolf.com with a resume attached in MS Word or PDF format and a cover letter in the body of the email. Please include your recent compensation history.

Programmer/Analyst (Exton, PA)

2009-10-27T16:13:11-04:00

Cmedia is looking for a Programmer/Analyst to join their team in Exton, PA.

The primary role of a Cmedia programmer/analyst is to assist the development and maintenance of Tracker, an essential tool utilized internally for Cmedia clients. The application is a Microsoft Access/VBA based proprietary media database program, with planned conversion to the .NET platform. The programmer/analyst is expected to establish excellent working relationships with Cmedia users; develop solutions for the unique client data demands and be proactive to the data and reporting needs of the business marketing efforts. Knowledge of the media industry, media analytics and specific understanding of Direct Response media is very important to the success of this position so enthusiasm and ability to quickly learn a new industry is necessary.

Key Responsibilities
~ Problem solve, Program, Debug and Manage Company and client specific databases
~ Maintain and evolve Company database, both front-end and back-end
~ Program/Test new functionality upon internal and/or client request
~ Create ad hoc queries and in-depth analyses
~ Provide support for 50+ database users
~ Develop and maintain documentation on IT applications and procedures, company business logic and client business logic
~ Ensure systems functionality to support steady workflow
~ Complete assignments and/or agreements within deadlines
~ Maintain a clear understanding of the clients� needs, including internal clients consisting of other department members
~ Ensures accuracy in calculating numbers
~ Effectively prioritize and self-manage own workload
~ Seek ways to be fiscally responsible for both the company and our clients
~ Keep abreast of new technology and equipment through industry news and information
~ Promote a positive work environment that promotes motivation, encouragement, recognition, appreciation, respect and teamwork.

Knowledge/Skills Required:
~ Education Requirements: BA or equivalent
~ Strong Cognitive Skill; Problem Solver
~ Proficient use of Microsoft Office, Access/VBA, SQL, .NET Platform,
~ Knowledge of C#, Ajax and Java Programming Preferred
~ Exceptional initiative and follow-through skills
~ Exceptional written and verbal communication skills
~ Team player
~ Willing to travel

please send cover letter and resume to jobs@r2cgroup.com
no phone calls please
no recruiters please

About R2C Group
R2C Group, Inc., the largest independently owned, direct response advertising agency in the country, specializes in brand-building accountable advertising. Headquartered in Portland, Oregon, with offices strategically located across the country, R2C Group combines the talent of its creative division, Respond2, and the expertise of its media buying divisions, Cmedia and MMSI (Marketing & Media Services). Pioneers in branded DRTV production, dovetailed with efficient, high performance media planning, R2C Group�s clients include General Mills, Procter & Gamble, Estee Lauder, Adobe, Philips, The Home Depot, Bare Escentuals, Icon Health & Fitness, Humana Healthcare, Nautilus Bowflex, Euro-Pro, Freescore.com and many others. More information is available at www.r2cgroup.com

Mobile Technology Installer (Great Philly Area)

2009-10-27T09:20:55-04:00

Conshohocken firm seeking installer/technician to install mobile computer and connecting hardware items into vehicle.
Experience in installing emergency vehicle equipment a plus.
Must have own tools including cordless drill ,impact,socket,wrenches,tool box ,etc and a valid drivers license.
Both travle and overtime are mandattory and the company cover all expenses.
No software/IT/mainframe or microsoft experience applicable.
Requirement:
Previous experience of mobile units perferred
Must have own car/transportation.
Drug screen and back ground check a condition for employment
E.O.E.
Please send resume for consideration

Field Service Representative for Medical Devices (Philadelphia, PA)

2009-10-26T09:49:52-04:00

Stryker is a Fortune 400 Medical Device Company. Stryker Medical sells hospital beds and stretchers. We are looking for Field Service Reps to service these products and to sell service contracts.
GENERAL DESCRIPTION
Responsible for managing a service territory. Provides effective, proficient, and timely service and repairs to all customers in direct support of the sales and service efforts to gain and maintain customer loyalty. Manages service requirements and business for both the EMS and Bed & Stretcher organizations. Grows the service business in the territory through the selling of service parts, billable labor and travel, and coordinating with sales to identify and close service contracts.

ESSENTIAL FUNCTIONS
1. Repair equipment according to Stryker Medical specifications and perform all required quality control checks and preventive maintenance in accordance with the products operation manual.
2. Keep inventory accurate by doing service reports on all calls.
3. Ensure all routine company vehicle usage and maintenance is preformed according to company policy.
4. Troubleshoot equipment problems, including fault isolation and diagnosis at account locations to ensure equipment is operating at maximum level and is cosmetically presentable.
5. Ship and receive equipment and supplies.
6. Regular and punctual attendance.
7. Wear standard uniform provided by Stryker Medical each workday.
8. Participate in any and all work assignments as may be deemed suitable and assigned by management.
9. Provide non-clinical technical support on equipment operation to appropriate account personnel.
10. Present the highest level of customer etiquette in support of the sales team and promote increased equipment and service usage by establishing and maintaining effective customer relationships.
11. Must adhere to Service metrics.
12. Must be computer literate.
13. Adhere to proper expense reporting procedures and will be accountable for a territory budget.
14. Ability to write and present contract proposals to customers.
15. Ability to perform product evaluations at the customer's site.

QUALIFICATIONS
� High school diploma or equivalent.
� A minimum of 1 year experience in equipment repair involving mechanical/electrical skills.
� Must be 21 years of age and have a valid driver�s license.
� Successfully complete all designated training programs for this position.
� Ability to work independently, exercise sound judgment, and elicit support and cooperation from coworkers.
� Demonstrated ability to communicate effectively both verbally and in written format.
� Willingness and ability to work extended workweek including nights and weekends.
� Demonstrated ability to present a positive image of Stryker Medical through adherence to account protocol and presentation of professional image in dress, grooming, and behavior at all times when interacting and interfacing with account staff and patients.
� Willingness to follow all safety rules. Must ensure service standardization with the field organization through adherence and enforcement of policies and procedures established by Stryker Medical.

PHYSICAL/SAFETY REQUIREMENTS
� Requires the ability to lift/carry 75 lbs.
� Job demands include prolonged stooping, kneeling, crouching, bending, sitting, standing and/or crawling as necessary.
� Requires the ability to reach, pull or push in order to accomplish job accountabilities.
� Requires hand grasp ability.
� Requires the coordination of hands and/or eye/hand/foot.
� Meets cognitive demands to include visual discriminatory/memory, auditory discriminatory/memory reading ability, independent decision making and retention of specific knowledge.

PA-Travel Techs for Server Upgrade Project Needed starting 11/1/09 (Surrounding area of PA and Philadelphia)

2009-10-24T20:04:53-04:00

A major pharmaceutical retailer is looking for 2 technicians to travel around to various sites in the PA Surrounding areas to start training 11/1/09.
Training will start 1/1/09, at the training site in Rhode Island.
This will be a night time project generally starting at the 5:30 pm time. Techs will need to have an open schedule.
Must have experience with doing server swaps and upgrades, A+ certification or the equivalent and experience reading scripts.
Should have at least 4-6 years of experience and strong attention to detail. Must also have a car and reliable transportation.
This project is for a Technician who is 100% committed to working, this is a highly sensitive project

Pay Rate:$22.00 per hr/W4
Duration: till Jan 2010 - cannot guarantee a 40 hr work week this is a part time because a retail schedule will be worked out with another tech lead
Hours: night time 5:30 p.m. on

****Will need to pass a standard Background Check for Criminal/Felony (going back 7 years), Drug Test and be able to pass a standard Privacy Certification Exam

Computer Tech/Admin (Philadelphia)

2009-10-24T14:08:39-04:00

needed- computer technician with networking skills to assist small non profit companies and run small training lab. people skills and organization skills.
fill out job orders, computer maintenance and helpdesk support

'Experienced Desktop/Network Technologist (Philadelphia)

2009-10-24T09:01:26-04:00

Computer Technician/Information Technologist � Computer certifications such as A+ Certified, MCP, MCSE, Network+, Server+, CCNA, CCNP, CCSP certifications are a plus. Must be able to lift up to 50 pounds (which would consist of computer equipment, parts, etc.). Two years verifiable experience in desktop support/computer tech is desirable. Familiarity with Server 2003, Active Directory, SQL Database a BIG PLUS! Network Support 'in the field' experience a BIG PLUS!

JOB DESCRIPTION
Employee for the IT department who is proficient in various networking technologies, Applications such as Microsoft Excel, Word, Outlook, and general computer repair skills. Excellent organizational skills and can carry out tasks without being constantly monitored. Job will require ability to learn new skills and be able to repeat them on a daily and weekly basis. You will be doing some filing and helping to build training manuals. You will be communicating with companies to acquire details on software and receive quotes. You will prepare desired reports for key business personnel to help better the business. You will be communicating and escalating issues in the IT department as needed.

Job Responsibilities
-Network Support
-Building Excel reports and Crystal reports.
-Computer maintenance, repair, and troubleshooting with no help.
-Building Ghost images.
-Communicating with departments on any issues or requests they may have.
-Create training manuals for new programs and updating manuals due to new updates.
-Maintain office equipment (i.e. Change toners or ink cartridges).
-Order computer supplies.

Job Experience
-2 years + in the field troubleshooting Network and Dekstop issues

NO RESUME WILL BE CONSIDERED WITHOUT SALARY REQUIREMENTS LISTED ON RESUME!!!

Full and Part Time Computer Helpdesk Opening (Fraser, PA)

2009-10-23T12:41:06-04:00

Start Date ASAP.
Needed:

Full and Part Time Tier 1/2 Helpdesk Phone Support person for Fraser, PA office.
Pharma knowledge a plus.

Knowledge of basic to mid level computer skills.
Office Apps:
Word / Excel / Powerpoint
Outlook - Mail / Calendar troubleshooting
Basic Remote Network troubleshooting
Desktops and Laptops, HP Printers, All in One Support
Handheld PDAs, Blackberry Support
Lotus Notes

There is a Full Time and Part Time position available in the Fraser PA Office.

Full Time position hours are somewhere between 7am and 6pm M-F. Actual shift not yet determined.

Part Time hours are 4pm-9pm M-F.

PLEASE do NOT reply to this ad unless you meet the following criteria :

You must have reliable transportation as the Fraser location does not have access to public transportation.

Must live fairly local to the Fraser area. Filling these positions with local people are a plus.

You speak clear ENGLISH and have good phone skills. This is a 100% phone position so it is essential that clear English is spoken.

Have done COMPUTER HELPDESK support for at least 6-12 months

You have a working knowledge to support Outlook 2003/07 and the entire MS Office Suite

Must send resume when responding to be considered. All others will simply be deleted.

NOTE - There will be Background Checks and Drug Testing before you can be considered . If you think there is a concern, please do not apply. This is a Pharma corporation with strict standards.

IF YOU DO NOT HAVE THESE MINUMAL REQUIREMENTS, YOU WILL NOT BE CONSIDERED. Thanks

Customer Service Tech- Custom A/V (Hatfield, PA)

2009-10-22T15:38:07-04:00

Bob and Ron's World Wide Stereo has been a leader in the custom electronics industry in the Delaware Valley for more than 3 decades. Our motto is: "We do well by doing good.�

We are currently seeking a Customer Service Coordinator for our Hatfield, Pennsylvania location.

Job Description:
As the Customer Service Coordinator, you are responsible for the effective and efficient handling of all customer service issues. You are the face of World Wide Stereo, and as such you are expected to respond quickly, solve problems, and satisfy customers.

You will take charge of all aspects of the customer service process�fielding customer calls and troubleshooting issues over the phone, writing clear and complete service work orders and repair tickets, scheduling and dispatching service technicians, coordinating Return Authorizations with vendors, ensuring all systems are properly updated and paperwork completed, and that customers and salespeople are kept up-to-date.

This is a full-time, exempt position. You may be required to work flexible hours, including evenings and weekends, and you may be required to be on-call during busy service periods to respond to customer needs.

Job requirements:
Excellent communications skills
Experience in the custom installation of audio-video equipment
Computer skills, including Microsoft Office and Outlook
Ability to multitask, keeping many different projects on track at the same time

Project Manger- A/V Installation (Montgomeryville, PA)

2009-10-22T15:32:40-04:00

Bob and Ron's World Wide Stereo has been a leader in the custom electronics industry in the Delaware Valley for more than 3 decades. Our motto is: "We do well by doing good.�

We are currently seeking a Project Manager for our Montgomeryville, Pennsylvania location.

Job Description:
As a Project Manager, you are responsible for the smooth execution of custom installation jobs�from design concept to final inspection. You are the link between the salesman, the installers, and the other trades on the job.

Each project, each customer, and each salesman are unique, so the exact requirements of the position will vary to some degree, therefore you must maintain excellent communications and remain flexible. You will need to be able to juggle the requirements of many salesmen and many jobs at the same time, and you must learn to anticipate situations before they become problems.

Job requirements:
Experience in the custom audio-video installation or construction industries
Excellent communications skills
Computer skills, including Microsoft Office, Outlook, and Project
Superior time management skills- experience working under tight deadlines
Valid driver�s license and clean driving record�ability to drive to worksites

Service Coordinator (King of Prussia)

2009-10-22T11:49:15-04:00

Watson Communications Corporation installs and maintains commercial phone systems (NEC, Mitel, and ShoreTel).

We are looking for candidates with the following attributes: Good organizational skills, excellent oral communication skills, learns quickly, and team player

General Duties Include:

* Be first contact with customers. Answer technician and customer calls.
* Describe the options to the customer and schedule the job based on urgency. Enter issue in TigerPaw software.
* Coordinate technicians' daily schedule
* Direct technicians' phone calls to in-house employees
* Perform remote changes as the need arises
* Update projects based on incoming phone calls. Schedule jobs around the projects.
* Keep abreast of telephone technology and developments
* Cross reference and support office coordinator and customer service staff members
* Try to solve most pressing customer issues

* Knowledge of phone systems preferred

Entry Level Macintosh Tech Support /Admin position, full time (Center City)

2009-10-21T14:42:57-04:00

Springboard Media, Inc. is looking to hire a Technical Administrator! Our dream hire is a friendly, organized, patient and Mac savvy individual. Tech Admins provide technical support on Apple products and software to our customers and provide administrative support to our organization. Unlike the big box stores, we strive to help our customers understand and make the most of the hardware and software they purchase from us.

The ideal candidate has a strong familiarity with Mac OS X Leopard, the iLife and iWork application suites and basic troubleshooting skills with home networking and printing. You should also be comfortable helping people over the phone and in person. A pleasant demeanor is an absolute must! Additionally, you must have a strong attention for detail, as you will be ordering parts, creating repairs and shepherding our customers through the repair process.

The Tech Admin position also offers opportunities for one on one and small group instruction, as well as onsite computer set up and tutorials.

Mac OS X Help Desk Essentials certification is not a requirement to be hired, but must be earned within 90 days of hire. People skills are far more important in this position than technical know-how, at least to start. We are more than willing to train the right candidate!

This is a full-time entry level position with room for growth, and is eligible for benefits and team performance bonus compensation after 90 days of employment.

Sounds interesting, yes? Learn more about us: www.springboardmedia.com . Then take this quiz and figure out what superhero you are: http://www.thesuperheroquiz.com/ . Really. We used to give a personality quiz but this is more interesting and probably more accurate. Mass mailed resumes that are not accompanied by a cover letter and quiz results will not be considered.

Please respond with your quiz results, proofread resume and cover letter. Spelling counts. Don't let anyone tell you otherwise. :)

Limited Number of CLEAR Dealer Licences Available (CORPORATE ISSUED (not subagent))

2009-10-21T10:43:00-04:00

We are looking for motivated individuals/groups to become Authorised Representatives of CLEAR. CLEAR provides 4th generation wireless broadband to the greater Philadelphia market at exceptional price points. Our commercial launch is November 5th at which point you will begin to see CLEAR e-v-e-r-y-w-h-e-r-e. We will support you with a multi million dollar advertising campaign commencing in the next few weeks. We are looking for those that believe they can agressively sell the CLEAR WiMax product to new customers and/or their existing customer base. Note that these are CORPORATE DEALERS LICENCES and not sub-agent licences.

Junior Technology Associate (South Philadelphia)

2009-10-20T19:57:12-04:00

We are looking for a mature, energetic and hard working individual who is interested in joining a small but growing technology company located in South Philadelphia. A comfort with technology is necessary, but no specific technical knowledge is required. We will provide all necessary training. Our work environment is fun, casual, fast-paced, and team oriented.

You will be working with our support team to provide day-to-day support to our clients for a variety of technical issues, including software installations, network cabling, and general troubleshooting. In addition, you will be assisting other members of our staff on various internal and external projects. This is a great entry level position for someone who is interested in gaining valuable work experience in a dynamic, challenging and fun work environment with great opportunities for rapid growth.

Qualifications:

�Basic computer skills
�Interest in technology
�Strong troubleshooting skills and problem solving abilities
�Effective verbal and written communication skills
�Attention to detail
�Positive attitude and general enthusiasm for learning new technologies
�Ability to multitask and work independently
�Reliable transportation

If you would like to be considered for this position please fill out an application at:
http://www.orbissolutions.com/careers_techassociate.asp

No emails or phone calls please- if we think you are the right fit for the job, we will contact you for an interview.

Computer Technicians Needed (Newtown, PA )

2009-10-20T17:11:39-04:00

Computer Technicians needed full-time for a growing software company. We are looking to fill Phone Tech, Field Tech and Installer positions.

Requirements for Phone Techs:
-Phone support/help desk experience
-Knowledge of 98, 2000, XP & Vista
-Network hardware, switches, routers, broadband & modems

Requirements for Field Techs & Installers:
-Knowledge of 98, 2000, XP & Vista
-Cat5e, Coax & phone line experience
-High-speed installation setup & configuration
-Workgroup networking
-Network hardware, switches, routers & broadband modems
-Occasional heavy lifting
-Installers = frequent travel/overnight stays
-Field Techs = moderate travel

Requirements for all positions:
-Must be a professional, responsible and diligent worker
-Must be organized & detail oriented
-Must be eloquent, articulate & comfortable when working with customers over the phone as well as in person
-Must be a team player
-Must be comfortable working in a fast-paced environment

Please email resumes to signaturesystems@msn.com or fax to 215.968.6431

Help Desk Specialist (King of Prussia)

2009-10-20T13:18:42-04:00

ONLY RESUMES WITH SALARY REQUIREMENTS WILL BE REVIEWED.

DESCRIPTION

We are the Multiple Listing Service for real estate professionals in the Delaware Valley. We design and develop technology solutions to meet the needs of this local market. As a Help Desk Representative you will be supporting membership via phone, email, fax, office walk-in and office visits. This is an entry-level position.

Responsibilities

Customer Service

� Answers questions regarding membership
� Explains license requirements, costs to join, and methods of payment
� Adds new brokers, agents, administrative assistants, and appraisers to database
� Explains training requirements and schedules new agents for training class
� Provide support services to TREND member real estate agents, appraisers and brokers
� Provide support for products and software
� TREND�s MLS system and website�
� WyldFyre Listings
� Pocket Edition
� Public Records application
� Assist customers in configuring modems and setting up printer definitions to print text and photos
� Escalates calls to Team Leaders or Help Desk Supervisor and/or Manager as necessary
� Provide telephone and walk in support regarding service, products and online computer system
� Make office visits to assist customers, if requested
� Receive and respond to customer complaints

Administrative
� Prepare reports, time cards and other administrative tasks as required
� Document customer reports and calls on a written log or as defined by procedure
� Maintains member information by updating, editing and cleaning records with each new contact
� During business hours, report system failures and coordinate with Information Technology or Information Services Department members to restore system to normal operation during unscheduled outages

Other
� Cross train in other positions to provide coverage for illness, vacations or job vacancies
� Train other employees to handle Help Desk responsibilities under similar circumstances
� FISH Attitude! Positive Attitude, outgoing demeanor; likes to work with people, go the extra mile, take pride in their work as well as the team
� Perform other duties as required

Knowledge and Skills Required:
� Ability to use MS Windows, Windows 9x, ME, 2000, & XP on a personal computer
� Knowledge of personal computers, modems, communications software and printers
� Knowledge of, or ability to learn TREND�s MLS System, Public Records application, WyldFyre Listings, Pocket Edition, Rapattoni membership management system, and other computer applications
� Excellent verbal communication and organizational skills
� Good writing skills to assist in developing training aids, documenting processes, etc.
� Warm, friendly, helpful, caring phone demeanor
� Display an enthusiastic and positive attitude toward helping customers identify and solve problems
� Work effectively without constant supervision and as a team player

About TREND

TREND is a network of over 33,000 real estate professionals in Delaware; Southern New Jersey; and Southeastern Pennsylvania. TREND�s MLS and Public Records systems offer customized and streamlined access to more than 1.8 million active and off-market listing records and over 4.3 million public records. TREND members facilitate the sale of approximately 100,000 properties a year.
� TREND believes that good people, working toward a common goal can accomplish anything they set out to do.
� We inspire and expect innovation and creativity along with a commitment to quality.
� Our recruitment policy is aggressively non-discriminatory and favors ability over experience.
� TREND believes that a collaborative and creative environment fosters enthusiasm and productivity, generating quality results.
� Every employee at TREND is expected to be a hands-on contributor.

Our employees enjoy a professional and creative atmosphere, medical benefits, dental benefits, paid time off, floating holidays, standard company holidays, and matching 401k plan.

For more information, visit www.trendmls.com

Hotel PT Audiovisual Technician (King of Prussia, PA)

2009-10-20T11:49:25-04:00

PT Position Available with Visual Aids Electronics

Delivering, setting up, operating, striking and retrieving audiovisual, video, sound and lighting equipment to hotels, conference/convention centers and meeting facilities at the home site and surrounding areas. Must have knowledge, experience and/or education concerning the operation of AV equipment and excellent customer service skills. Ideal candidates have a clean driving record and are CTS certified.

Part-time employees, if they meet the eligibility requirements, may participate in the 401k plan. APPLY ON-LINE ONLY -- http://careers.vaecorp.com/

merchant services help desk ( huntingdon valley)

2009-10-19T13:21:56-04:00

We are a mid-sized company . We are looking to fill a merchant services help desk position that delights the customer by consistently providing world-class levels of service. Processes customer issues and other requests quickly and efficiently while developing long-term relationships based on an intimate knowledge of the customers needs. Suggests resolutions to problems or concerns that are in the best interests of both the customer and the organization. Basic computer skills are a plus

Paid training
Hourly pay 10.00
Health care
401 k
dental
vision

 Apple Computer Service and Support Technician (Doylestown, PA)

2009-10-18T15:22:12-04:00

MacOutfitters is the premier Apple Specialist in Pennsylvania, with 3 locations in Pennsylvania: suburban Philadelphia (Doylestown), suburban Pittsburgh (Cranberry Twp.), and downtown Pittsburgh (One Oxford Centre). We have been servicing our communities for over 15 years, focused on providing an outstanding consultative sales and service experience to retail, small business and corporate clients. As an Authorized Apple Specialist, an Authorized Apple Pro Audio VAR, and an Apple Authorized Service Provider Plus (AASP+), we offer full-line retail locations, out-bound corporate consultation and sales, seminars and training, and a complete line of technical services including hardware repair, software support, and on-site networking and support services.

We currently have an opening for an out-going, enthusiastic individual with a strong technical background in Apple products. You will be involved with all aspects of our business including hardware repair and software support, on-site technical support services, and both retail and corporate sales support. If you are a hardworking team player, with good communication skills, looking for a challenging and rewarding career supporting Apple technology, we would love to talk with you.

This is a full time, salaried position in our Doylestown, PA location. Responsibilities include:
- Hardware repairs
- Software and OS troubleshooting
- New system configuration, delivery and set-up
- Telephone support
- Networking set-up, troubleshooting, and support
- Assistance with seminars and presentations
- Maintaining outstanding Customer Satisfaction

You will be working in-house, as well as on-site at customer locations.

Knowledge of, and previous experience with Apple products and operating systems required. You will be required to have or obtain Apple Certifications for Mac OS, and Hardware Service Repair.

Applicants must have the following skills and abilities:
- Excellent communication skills, verbal and written
- Outstanding customer service skills
- Attention to detail
- Self-motivated
- Ability to assist in a sales environment
- Handle fast paced, high stress situations
- Valid drivers license, and access to insured vehicle
- Professional appearance, always prompt, and 100% dependable

Requirements:

Minimum of 2 years previous computer repair experience and/or 2 year related college or technical school degree. Previous work with Apple equipment. Experience with creative markets, networking, and Windows a plus.

We offer a competitive salary and comprehensive benefits. MacOutfitters is an equal-opportunity employer.

To Apply:

Send your resume and salary requirements along with a cover letter to jobs@macoutfitters.com. Your cover letter should indicate your interest in this specific opening, and address your unique interests, experience, and career goals which may apply to this position.

Computer Field Technician (Bucks County / Philadelphia)

2009-10-18T14:33:02-04:00

Do you have a genuine enthusiasm for computer troubleshooting and networks? Are you a reliable, skilled professional with strong communication skills and a commitment to helping clients?
If so, we�re looking for YOU!

Strongcity Technology Solutions seeks part-time technicians that are at least A+ Certified with 1yr field experience minimum or MCP Certified with 1-2yr experience minimum (rate based upon experience).. Pay rate $18-$22 per hour! Dependable person with technical and people skills. Sales aptitude is equally as important as technical knowledge for this position. Candidate must feel comfortable promoting equipment sales, memberships, etc. Business casual appearance with reliable transportation a MUST!

If you are interested, please feel free to send your resume to info@strongcitytech.com

Customer Care Technician - Level 1 (Boothwyn, PA)

2009-10-16T14:26:52-04:00

PENTEC HEALTH which started operations over 25 years ago, is a national, privately held, specialty infusion services company focused on providing complex pharmaceutical products and clinical services to non-hospitalized patients.

Overall Objective:

Works under the direction of the Director, Information Technology Services; answers incoming internal customer calls expeditiously and courteously; conducts research through manuals, documentation files, and all other resources to solve problems; supports and maintains the business systems and processes; and eliminates the recurrence of system issues that prevent user access.

Duties & Responsibilities
1. Handle internal 1st level customer support requests expeditiously and courteously.
2. Completes assigned daily, weekly, and monthly IT systems maintenance tasks/processes.
3. Adheres to currently established procedures in servicing client support problems.
4. Conducts research through manuals, documentation files, and all other resources at their disposal to solve problems.
5. Maintains proficiency in Microsoft productivity software programs, and other software programs used within Pentec Health.
6. Assist with the special projects.
7. Assist in developing training material and training internal customers on the use of Pentec systems.
8. Assist in training new support technicians.
9. Adhere to the Policy and Procedures set by Pentec which follow the OSHA and JCAHO guidelines.

Skills and Experience:
- Superior customer service skills.
- Ability to multi-task, adjust priorities, and work autonomously.
- Strong working knowledge of Microsoft Windows operating systems, Active Directory, and basic LAN troubleshooting.
- Strong working knowledge troubleshooting end user computing devices in a Microsoft platform (desktops, notebooks, thin clients, smart phones).
- Strong working knowledge of the Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook.
- Working knowledge of terminal services, Citrix preferred but not required.
- Working knowledge of Microsoft Exchange 2007.
- Working knowledge of desktop/notebook imaging and WSUS.
- Familiarity with SharePoint.

Previous experience in the field of health care is a plus but not required.

Education Required:

- Minimum 3 years technical support experience in a Microsoft Windows environment.
- Associate�s degree or technical school graduate.

Please visit our website at www.pentechealth.com to learn more about our company and our employment opportunities.

Electronic Security Technical Support Representative/Project Manager (Phoenixville/King of Prussia, PA)

2009-10-16T14:21:25-04:00

VTG Security Specialists is a leading commercial security integration company, based in Phoenixville, PA. We have served the commercial security community throughout the U.S. since 1999. VTG Security Specialists provides a complete range video surveillance solutions, security planning and integration services, intrusion detection implementation, and access control/biometric solutions. From planning and design, to installation and implementation, to certification and ongoing operational integrity, VTG develops innovative solutions that operate at maximum efficiency and reliability.

Position:
Electronic Security Technical Support Rep (LEVEL 1)/Project Manger (CCTV/Alarms/Access Control)

This position reports directly to the company President / CEO and is responsible for in house troubleshooting of electronic security products and management of current projects.

SUMMARY:
Provide Level I Technical support to clients on a national level with all electronic security products.
Manage technicians remotely from office that are currently on projects in the field.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Troubleshoot equipment in customer businesses in accordance with established standards and procedures.
* Test all system features in order to ensure proper functioning and to diagnose malfunctions.
* Remotely Demonstrate systems for customers.
* Keep informed of new products and developments
* Initiate the account in the customer database.
� Assist in scheduling installations on a National Level.
� Manage projects and technicians on a constant basis.
� Manage returns, service calls, and technical support inquiries.
* Accurately complete all necessary paperwork, including work orders, service orders, time logs, and information schedules
* Maintain the highest standards of decency, honesty and integrity
* Ensure availability by telephone at all times when on call
* Perform special projects and other duties as assigned

Job Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.

Applicant MUST BE FAMILIAR WITH BASIC NETWORKING, PORT FORWARDING, and DYNAMIC DNS SERVICES TO APPLY.

EDUCATION AND EXPERIENCE:
High School Diploma or equivalent required. Three years performing similar duties, preferably in business or home security, cable TV, telephone service, or business or home improvement industries. Is preferred, however not required. Experience with Geovision, standalone and PC based DVRs, networking of DVRs, and CCTV troubleshooting experience, remote access, GE Alarm Panel Programming and access control is also beneficial.

REASONING ABILITY:
Ability to apply common sense understanding to carry out written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to troubleshoot and determine causes of operating errors and decide what to do about it.

TRAVEL:
As needed by commercial activity.

WORK SHIFT:
Monday Through Friday 8:30AM-6PM.

Electronics Technicians Needed!

2009-10-15T16:58:48-04:00

JustAnswer� is currently looking for qualified Electronics technicians and TV repair professionals to answer questions in a paid online forum. Get paid for answering questions on your own time to our rapidly growing customer base of over ten million and counting.

Are You Qualified?

If you are smart, caring and have valuable experience, then you should apply! We welcome technicians/mechanics who would like to use JustAnswer� as a primary or supplementary source of income.

Please note that, on average, about 10% of Expert Applicants are accepted.

Why Join?

1. Help others solve their problems (It's fun!)

2. Earn money for your knowledge

3. Flexible hours (We're open 24/7)

4. Build your online resume with customer testimonials & awards

5. Be a part of a community and learn from other Experts

TV Apply here

Electronics Apply here

Camera and Video Apply here

Car Electronics Apply here

Printers and Office Apply here

Exercise Equipment Apply here

More details can be found in frequently asked questions and the Expert Agreement.

Audio Visual Staffing Support (North Wales, PA)

2009-10-15T14:21:13-04:00

Audio Visual Staffing position requires a good working knowledge of AV integrated conference room systems that includes: Control system operation (Crestron / AMX), audio conferencing sysems (Clear One / Bi Amp). Operational knowledge of videoconferencing systems. Pluses would be: knowledge of videoconferencing bridge operation and scheduling software, and CTS Certification.

Qualified candidates will have good communication skills and comfortable interfacing with executive level personnel.

Technical Sales Support - Telehealth (Philadelphia)

2009-10-14T17:32:34-04:00

InTouch Health (ITH) provides Remote Presence telehealth solutions that enable physicians to perform complete and real time consults with hospital patients from remote locations. Through a single broadband network and computer interface, physicians can access a host of Remote Presence devices to provide and document care into emergency rooms, critical care units, patient wards, and operating rooms. Wherever access to medical expertise is limited, Remote Presence can effectively extend the physician's reach to manage patient care, thereby removing critical time and distance barriers. With expertise available at a moment's notice, Remote Presence enables innovative healthcare delivery models leading to improved quality of care, increased patient safety and satisfaction, and increased hospital revenues and savings.
Remote Presence is a next-generation telemedicine technology platform which combines the power of robotics, wireless, and the Internet to enable hospitals and physicians to bring the right care to a patient at the right time. InTouch has customers worldwide using Remote Presence to deliver specialty care services such as stroke, cardiology, trauma, pediatrics, neonatology, psychiatry, translation services, critical care coverage, patient rounds, and surgical/procedure mentoring. From its installed clinical base, InTouch Health has developed a proprietary and growing internal knowledge base of best practice telehealth network implementation processes and operating models. To find out more about InTouch Health and its comprehensive telehealth solutions, please visit www.intouchhealth.com.

Product Specialist � Philadelphia

Intouch seeks driven team player to provide the clinical/technical product support for sales demonstrations of our robotic telecommunications system to ensure that sales demos run smoothly; contribute to effective customer service by providing ongoing product/technical support at customer sites, including product installation and customer training.

Responsibilities of this great opportunity include:
� Provide clinical and technical product support for sales demonstrations.
� Troubleshoot and resolve technical issues with system.
� Manage equipment transport, setup, and demonstrations.
� Implement product installation and training at customer sites.
� Manage ongoing product and technical support at customer sites.
� Conduct follow-on training and in-servicing of hospital customers.
� Interface with physicians, hospital executives, IT staff and other personnel.
� Promote adoption, utilization and expansion of product at customer sites.
� Partner with corporate and field staff to develop training materials.
� Work closely with sales force to support deal process.
� Conduct customer validation of products.

Knowledge, Skills & Ability
� Strong background working with wireless networking desired.
� Computer troubleshooting and repair a plus.
� Great customer service skills.
� Ability to travel up to 75%

Qualifications
� Education: Bachelor�s degree in engineering, computer science, other technical or business related area.
� Experience: Prefer 1-2 years experience in healthcare field with background in technical sales support, projects coordination, healthcare IT or wireless infrastructure.

Working with Intouch Health

Intouch Health offers a competitive base salary for this position including a quarterly paid bonus program. This is a full time non commission exempt position. Travel up to 50% may be required. A comprehensive medical insurance program , 401k, Paid Time Off, Paid Holidays and stock option awards are included. Intouch offers a dynamic environment that promotes personal and professional growth everyday.

Account Management - Telehealth (Philadelphia)

2009-10-14T16:59:46-04:00

InTouch Health (ITH) provides Remote Presence telehealth solutions that enable physicians to perform complete and real time consults with hospital patients from remote locations. Through a single broadband network and computer interface, physicians can access a host of Remote Presence devices to provide and document care into emergency rooms, critical care units, patient wards, and operating rooms. Wherever access to medical expertise is limited, Remote Presence can effectively extend the physician's reach to manage patient care, thereby removing critical time and distance barriers. With expertise available at a moment's notice, Remote Presence enables innovative healthcare delivery models leading to improved quality of care, increased patient safety and satisfaction, and increased hospital revenues and savings.

Remote Presence is a next-generation telemedicine technology platform which combines the power of robotics, wireless, and the Internet to enable hospitals and physicians to bring the right care to a patient at the right time. InTouch has customers worldwide using Remote Presence to deliver specialty care services such as stroke, cardiology, trauma, pediatrics, neonatology, psychiatry, translation services, critical care coverage, patient rounds, and surgical/procedure mentoring. From its installed clinical base, InTouch Health has developed a proprietary and growing internal knowledge base of best practice telehealth network implementation processes and operating models. To find out more about InTouch Health and its comprehensive telehealth solutions, please visit www.intouchhealth.com.

Regional Account Manager � Philadelphia, New York, New Jersey

The Regional Account Manager (RAM) provides pre-and post sales customer support and technical product advice for the development and implementation of customer solutions using InTouch Health�s remote presence telehealth solutions. This salaried, non-commissioned, support position provides sales presentation/demo support to our Regional Sales team, as well as, installation support and post-sales consulting. Provides follow-up support to customers on the use of InTouch products at their hospital. Defines need and provides necessary initial on-site customer training including physician and support staff. Assesses customer confidence and competence while actively advancing accounts toward achieving independence and full utilization of ITH technology. Demonstrates a high level of skill and effectiveness in customer training activities. Develops and maintains collaborative and value-added relationships with customers and ITH colleagues. Communicate regularly and effectively with other ITH colleagues including Sales and Product Specialist teams. Manage all relevant customer information and distribute as needed. Demonstrate a high degree of personal organization and effective management and utilization of marketing material and training tools. Demonstrates and maintains a high degree of technical understanding of ITH products and related wireless tools and technologies. Demonstrates strong team commitment and positive attitude among colleagues.
The ideal candidate for this position will possess 2-3 years of pre or post sale account management experience in medical or healthcare sales. Clinical experience and some technical experience supporting sales of high tech or wireless equipment is preferred.

Working with Intouch Health

Intouch Health offers a competitive base salary for this position including a quarterly paid bonus program. This is a full time non commission exempt position. Travel up to 50% may be required. A comprehensive medical insurance program , 401k, Paid Time Off, Paid Holidays and stock option awards are included. Intouch offers a dynamic environment that promotes personal and professional growth everyday.

Linguist / interpreter / cultural adviser (philadelphia/ new jersey)

2009-10-14T16:10:32-04:00

The Army needs Soldiers who speak Middle-Eastern languages to serve as Interpreter/Translators and help with the rebuilding efforts.

The Interpreter/Translator is primarily responsible for conducting interpretation (oral) and preparing translations (written) between English and a foreign language, as well assisting in unit foreign language & cultural awareness familiarization training. 09L Soldiers specialize in a number of Middle-Eastern languages. Some of your duties as an Interpreter/Translator may include:

Prepare non-technical translations into the target language and performing sight translations from a target language into English
Perform oral interpretation
Assist military contracting officer with a local purchase to providing interpretation support at a military traffic control point
You may even be required to assist security personnel in screening the local population at military checkpoints
Other duties may include providing interpretation assistance for the Public Affairs Office (PAO) during local media events and translation of local newspapers or pamphlets
Cultural Adviser

Requirements
Training
Helpful Skills
Related Civilian Jobs
Civilian Certifications Earned

Proficient in one or more of the following required target languages:

Pushtu/Pashto/Pachto
Pushtu-Afghan
Persian-Afghan (Dari)
Persian-Iranian (Farsi)

Job training for an Interpreter/Translator requires you to demonstrate proficiency of English and a foreign language. You may be required to attend English language training at Ft. Jackson prior to attending Basic Combat Training (BCT). The length of your stay will depend on the level of your English language proficiency. Once you have successfully completed this, you must attend and successfully complete nine weeks of BCT where you will learn the basic skills necessary to become a Soldier. Immediately following BCT you will attend Advanced Individual Training (AIT). While at AIT, you will learn the specific skills required to successfully perform Interpreter support in the following areas:

Checkpoint Operations
Medical support
Locally Employed Personnel Screening
Training Host-Nation Forces
VIP Escort
Contract Negotiations
Cultural Awareness

Helpful attributes include:

Demonstrate reading, listening and speaking skills of the English Language
A talent for foreign languages
An interest in speech, communications and foreign languages
An interest in working with people
An interest in reading and writing

The skills you'll learn as a Interpreter/Translator will help prepare you for a future with government agencies, embassies, universities and companies that conduct business overseas as a civilian translator or interpreter.

There's also potential for you to pursue a career as a government service executive. You'd be involved in determining and formulating policies, providing overall direction of federal, state, local or international government activities, as well as planning, directing and coordinating operational activities at higher management levels.

Learn more about the relationship between military training and civilian certification requirements.

1-877-250-5476

DIRECTV INSTALLERS

2009-10-14T12:49:09-04:00

DIRECTV INSTALLERS -- Make over $1000.00 per wk. Applicants must have a clean driving record. Must have own truck/van, tools and ladder. Must complete all work up to DIRECTV standards. 720-833-4250 or send us an email to Rodney@americansat.tv Essential Duties and Responsibilities include the following. Other duties may be assigned.
� Serve customers and perform installations
� Install, upgrade and repair residential satellite products and services
� Service and trouble-shoot satellite products
� Handle all customer complaints, questions and develop solutions
� Responsible for completing work orders and retrieving proper signatures for accurate billing
� Ensure all installation work is done according to quality standards
� Report to dispatch according to company procedures
� Assist with work overflow
� Follow all company policy and procedures
� Adhere to safety policy

IT/Data Management (Paoli, PA)

2009-10-14T09:40:21-04:00

Company: Pacer Financial

Position: Junior IT/Data Specialist

Location: Paoli, Pennsylvania

Type of Position: Full-time

Compensation: Salary

Job Description:

Great opportunity for a junior (entry level to 5 years of experience) IT specialist in a young, growing company. Pacer Financial is a financial services firm that distributes product through major brokerage and insurance organizations.

Responsibilities:

Work with the IT Director to support all end users, servers, and network resources ensuring the proper operation of all IT systems
Plan and implement IT infrastructure improvements and expansions supporting the dynamic growth of the firm
Administer the IT environment and identify-correct problems effectively
Assist in website development/management

Required Skills:

Administration ability with Windows Server 2003, Exchange, AD, and Microsoft server environment
Working knowledge of computer hardware, including PCs, laptops, servers, modems, networking equipment, wireless access points, and printers
Working knowledge of MS Office 2003/2007, HTML and Dreamweaver
� Confidence, desire and ability to successfully complete a variety of assignments within given deadline

� Ability to effectively present information and respond to questions from groups of supervisors, peers, and vendors

Strong interpersonal communication skills, both written and verbal

Education/Licensing:

An IT related College degree or significant technology training required.

Microsoft or other IT industry recognized certifications a plus

Project Management training a plus

Application Process: Email resumes and cover letters to michelle.max@pacerfinancial.com

FIELD SERVICE TECHNICIAN (Philadelphia, PA)

2009-10-13T17:40:15-04:00

Lexmark International, Inc. (NYSE: LXK) is a global Fortune 500 company that makes it easier for businesses and consumers to move information between the digital and paper worlds. In doing so, we are guided by a simple vision: Customers For Life. Since our inception in 1991 as a spin-off of IBM, Lexmark has become a leading developer, manufacturer and supplier of printing and imaging solutions for offices and homes. Lexmark's products include laser printers, inkjet printers, multifunction devices and associated supplies, services and solutions. People who like to work in a challenging and fast paced environment thrive at Lexmark.

Field Service Technician
Location - Philadelphia, PA

Working in assigned territory, is responsible for the overall remedial and scheduled service support of Lexmark KEY/DFM & other Lexmark accounts. Provides quality service execution performance to meet or exceed Customer commitments resulting in high levels of Customer Satisfaction.

RESPONSIBILITIES:
� Respond to dispatched service calls in assigned territory within Customer SLA commitments
� Accurately diagnose, repair & maintain product(s) and accessories in peak operating condition within published electrical, mechanical and print quality specifications
� Effectively schedule calls to manage SLA requirements across assigned activities
� Ensure regular and effective communications with customers to ensure awareness of call acceptance, ETA, status and closure
� Assist customer with any reported issues or questions on Lexmark product(s) or offerings
� Train Customer on appropriate usage of Lexmark product & features
� Ensure proper repair and maintenance procedures are performed on identified device(s) and Total Service Call Procedures are completed prior to leaving customer site.
� Follow prescribed administration procedures to ensure proper collection and reported of required data, including, but not limited to; call acceptance, status updates, call closure and debrief, parts returns and tracking
� Manage local part inventory and ensure accurate tracking of inventory levels and transactions.
� Present a positive image through proper attire, communication skills and personal grooming.

ADDITIONAL RESPONSIBILITIES:
Assumes other special activities, responsibilities, and special projects from time to time as directed.

EXPERIENCE AND SKILLS:
�3-5 years in field service or customer support (must be experienced in output/printing/copier repair Industry). Experience servicing Lexmark equipment is preferred.
�Strong electro-mechanical aptitude
�Must be able to lift up to 60lbs (ie printers)
�Able to work overtime, as needed
�Clean Driving Record (will be driving extensively throughout the territory)

Are you an innovator? Here is your chance to make your mark with a global technology leader.
APPLY NOW AT WWW.LEXMARK.COM/EMPLOY

Field Service Engineer (Philadelphia Area)

2009-10-13T16:20:00-04:00

Mennen Medical is a leading international corporation operating within the international medical device arena. This group of companies draws its excellence on its vast experience and proven expertise in the developing and marketing of cardiac catheterization and electrophysiology systems. Our products include patient monitoring systems, clinical data information solutions and patient thermo regulation technologies. For over four decades, Mennen Medical has led these fields worldwide through valuable international distribution channels, combining cutting-edge technological achievements with an uncompromising corporate culture of passionate customer service and personalized care.

JOB DESCRIPTION:

Mennen Medical Corp. a leading manufacturer of patient monitoring systems has an immediate opening for a Field Service Professional. We are seeking a highly motivated, customer-oriented individual. Responsibilities include installation, integration, service and support of medical information systems. Minimum requirements include AAS degree in Computer Science, Biomed, Engineering, or Electronics, or 3+ years experience in service and support of computerized medical equipment. Must be familiar with Windows (all versions) operating systems, and networking methodology. Microsoft Certified Systems Engineer preferred. 50% travel required.
Other responsibilities when not traveling include provide technical assistance via telephone & modem to customers and field support staff.
Background in medical imaging/information systems a plus.

GENERAL REQUIREMENTS:

Interact with customers in a professional manner that produces customer satisfaction
Report all customer information, installs, maintenance, and service schedule
Sell service contracts and maintain customers under service contract programs
Provide sales support, demo support, or trade show support when called upon
Provide technical assistance or obtain technical answers for customers when required
Provide technical support to architects, hospital personnel, and contractors in the process of building or installing monitoring and/or cath systems
Provide site survey information and install systems per scheduled installation guidelines
Repair equipment manufactured by Mennen Medical Corp. to original specifications
Provided preventative maintenance checks for customers requiring tests per service contract guidelines
Respond to customer service calls and provide service per customer requirements

PAID Headache Research (Center City)

2009-10-13T16:03:32-04:00

The Headache Center is seeking is seeking individuals 18 to 65 years of age to participate in a research study on MIGRAINES HEADACHES. You may qualify for this study if you have, on average, at least 1 migraine headache per for the past 6 months.Must be able to attend one visit to our office and perform the testing at home. This study does NOT involve new study drugs.
If you qualify, you will receive study related procedures at no cost to you.
Participants will also receive compensation for time and travel.

A/V lead Technicians & Apprentices

2009-10-13T09:57:22-04:00

Hifi House's Custom Installation Division is seeking experienced technicians and apprentices to join our team of skilled installation professionals.

Responsibilities will vary based on experience and skill set, but may include:

* low voltage wiring in new/existing homes
* trim-out of audio and communication systems
* installation of audio,video, communication and automation equipment
* set-up and programming of various systems
* good attitude and desire for challenging work
* motivated and willing to learn and have a clean driving record
* knowledge of low voltage wiring and audio video technologies including cable systems and multi-room systems
* experience with both retrofit/new construction is desirable

We offer:

* a competitive benefits package
* a great group of people to work with
* an outstanding employee discount policy
* fantastic opportunities for advancement
* all the training you will need to be successful with us

If you are interested in upgrading you technical knowledge and earning potential and have the drive to be a player in the custom installation arena with the area's leading consumer electronics retailer and custom installer, we should talk! Please e-mail us your resume today.

IT Manager (Near Philadelphia Area)

2009-10-13T09:24:37-04:00

A mid-sized publishing company near Philadelphia looking for an IT Manager to be responsible for the design, development, maintenance, and support of the information systems. Major responsibilities include:

- Hardware: Oversee the purchasing and the maintenance of hardware for Networking, Server, Data storage and back-up, Desktop/client processing

- Software: Ensuring all software needs are properly accommodated (OS, MS Office, Database, Anti-virus, e-mail and spam filter

- Database Management: Develop and maintain internal data

- Website administration: Lead the development of a new and improved website

- Networking: Create, maintain, and support the security of networks, and adapt networks to accommodate changing needs and to achieve peak functionality

- Systems administration

We are looking for candidates with:

- At least 3 years of IT experience, preferably as a manager (Degree in IT not required)

- Familiarity with Microsoft Dynamics

- Website development/maintenance experience

Company Needs Technical Support (Philadelphia Area)

2009-10-10T13:13:50-04:00

Computer Consultant Technician -- Certified is a plus; Experience is a necessity.
IT Technician, Remote Desktop Support & Depot Technician

You must have your own cell phone, transportation and tools (notebook, etc.)
SEND RESUME WITH RESPONSE. Responses with no resume or no detailed description of your experience - will not be considered.

specializing in, but not limited to - any or all of the following:

Disaster Recovery
Network Design, Installation, Security (Firewalls) & Support
MFD and other Peripheral Installation & Support
MS Exchange Server Support-- New Setup, Old Server Migrations, Troubleshooting & Security
MS Outlook Support
FTP Sever Support-- Setup w/ Drive Mapping
Windows Operating System Support ***ALL VERSIONS
MAC Operating System Support ***ALL VERSIONS
BlackBerry & BlackBerry Enterprise Server Support
IPhone & IPhone Outlook Exchange Support
Windows Mobile Support
MAC Entourage Support
MS Office Support (Access, Excel, Outlook & Word) ***ALL VERSIONS...even down to Windows 95
Quickbooks Support

The ability to work in the field in any other capacity (installing and terminating voice and data cable, hardware or software proficiency, electronics, POS, construction administration, cross-discipline experience) will guarantee you more work (and additional benefits) with us.

Check out our website to see what we do.

OhmComm, Inc.
Communications Systems & Services

information technology | carrier services | sound | video | cctv | voice | point of sale | access control | security | monitoring services
consultation | design | coordination | sales | installation | service | maintenance
www.ohmcomm.com