1) Call Center Program Specialist - (Horsham, PA) - This rare position requires a special, sincere individual to handle confidential and sensitive client calls regarding questions pertaining to their program. As a Call Center Program Specialist you will handle a large amount of incoming calls. You must work well in a fast-paced environment while coaching the client, looking up information, and entering data into the computer system. Position requires an ASSOCIATES DEGREE or HIGHER education with Microsoft Word and Excel. (Willing to accept recent graduates with a human services related degree. i.e. Psychology, Human Resource, Behavioral Science, etc.)

2) Service Dispatcher - (Plymouth Meeting, PA)- This position requires a individual that can handle intense situations from inbound calls from clients that may be in danger and injured. As a Service Dispatcher you will handle a large volume of inbound calls as well as returning customer calls. Update client information. Test systems and troubleshoot. High School Diploma-GED or higher education required.

Both positions both require the following :

1) Personal Transportation - NO PUBLIC TRANSPORTATION AVAILABLE TO EITHER LOCATION!

2) Clean Criminal History - (some minor misdemeanors MAY be acceptable) Backgrounds will be done prior to offer.

3) Previous Call Center Experience with job longevity along with positive employment references.

To apply : You must submit your resume right away. Interested candidates will be contacted for first interviews located at our Phoenixville Recruiting office. ]]> 2009-11-10T10:08:50-05:00 en-us Copyright © 2009 craigslist, inc. http://philadelphia.craigslist.org/csr/1459439230.html text 2009-11-10T10:08:50-05:00 http://philadelphia.craigslist.org/csr/1459403041.html

Call 215-525-4846 for your chance to be the change

Only motivated people need apply!! Part time and Full time available.

For position inquiries please email to attn: Marcia and click here to view our scholarship program.

Qualified candidates will be trained. If you fit the description above and are interested in increasing your earning potential while working in a comfortable environment.

Responsibilities:

• Evaluate policy coverage, contact insured's, claimants, attorneys, body shops and medical staff to determine injuries stemming from an accident while determining and establishing reserve requirements.
• Plan and conduct investigations (including but not limited to interviewing parties involved, collecting and evaluating documentation and securing evidence and protecting the chain-of-custody) to analyze coverage, determine liability, compensability, and extent of damages.
• Maintains accurate records and handles administrative responsibilities associated with processing and payment of claims.  Records and updates status notes, and documents results of contacts, relevant medical reports and duration information per file posting standards.
• Determine need for independent adjusters, cause and origin experts, independent medical examiners, economists, accident re-constructionists, and engineers.
• Evaluate claim for potential fraud.
• Assess actual damages associated with claims and conduct negotiations to settle claims.
• May be involved with litigation as necessary.

Qualifications:

• Ability to communicate effectively with individuals from all backgrounds and uphold our high standard of customer service.
• Thorough knowledge of insurance coverages, contracts, claims handling guidelines, legal and medical terminology.
• Experience with homeowner liability and auto liability encompassing injury and property damage losses.
• Experience with litigated claims.
• Ability to analyze information, such as medical records and legal documentation.
• Negotiation and settlement skills.
• Bachelors degree preferred, continuing insurance education desired.
• Hard work, honesty, integrity and unwavering business ethics.
• Detail-oriented organizational skills in a multi-tasking environment.
• Success driven individual who has demonstrated success in a claims adjusting role.

• 401K and Company paid pension plan
• Medical coverage
• Dental coverage
• Paid time-off
• Pay-for-Performance
• Discounts on automobile and homeowner's insurance
• Discount fitness memberships
• Flexible spending accounts
• Tuition reimbursement
• Vision care coverage
• Work/Life resources
• Credit Union membership
• Employee and Dependent life insurance
• Disability insurance
• Long-term care insurance 

• Ensure excellence in all student experiences in the local center
• Develop and implement course delivery improvements based on student surveys, feedback, and inquiries
• Drive operating income by controlling expenses through efficient center processes, effective class scheduling and staffing
• Become a Kaplan test expert, including admissions timelines and Kaplan’s courses and services
• Advise students with professionalism and expertise, use a consultative sales approach with new prospects
• Resolve student concerns and lead center staff to take proactive measures to prevent customer complaints
• Manage the center facility maintenance as well as the calendar and room scheduling
• Manage billing, accounts payable, accounts receivable, and materials inventory

• Excellent interpersonal, communication, presentation, and leadership skills
• Strong problem-solving and decision-making capabilities; strong analytical skills
• Organizational and long-range planning skills with the ability to handle numerous details
• Ability to thrive in a fast-paced environment
• Strong computer skills, including Excel

• 2 or more years experience in operations, sales, or comparable area of management
• Bachelor’s degree or equivalent
• Ability to work extended hours, as communicated by manager, in order to meet business objectives
• Must be authorized to work in the United States